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Make Your Business Strategy a Mile Deep and a Foot Wide

mile deep foot wideYou can’t scroll through your social media news feed without coming across an article, video or photo that has gone viral. And don’t forget about the sponsored posts that force us to consume information all because Facebook says it fits our demographic. This communication overload can lead us to believe that we must utilize every marketing strategy out there in order to grab the attention of potential clients or customers.

This goes against the longstanding wisdom to be “a mile deep a foot wide.” And by that I mean – be selective about where you dedicate your time and money and choose only the strategies that best fit your goals and audience.

Instead, I’ve been seeing a growing trend where business owners spread their time and budget thin by trying to do it all. While an effective communications strategy requires a variety of tactics, it also requires you to be selective with your tactics and then focus your full attention on doing them exceptionally well.

So why should you rethink your complicated and scattered communications, marketing, advertising or business strategy? Here are four key reasons why being a mile deep and a foot wide will better serve your business and your bottom line.

You’ll be able to devote more resources to what makes the greatest impact.

When you try to do it all, you can’t provide each task with the time and attention it needs to produce the best results. So often, I’ve seen business owners throw their hands up as to why – with all that they are doing – nothing seems to be making a difference. Instead of stopping to take a look at the chaos and disorganization of their strategy, they try and do more.  And so the downward spiral continues.

The only solution is to stop, breathe and take a critical look at where you’re devoting your resources. If the depth of your tactics is not yet a mile deep, your breadth should be no more than a foot wide. More simply put, first master the tactics that are producing the greatest results before adding in anything additional. Once you’ve found a good pace and are happy with your ROI, you can slowly explore with more variables.

You’ll be able to more easily identify what’s working.

If you begin your communications efforts with a massive strategy right out of the gate, it’s going to be difficult to identify exactly what tactic is helping you reach your goals. Changing everything at once will only add more confusion as to what’s really working – and what isn’t.

Instead, the “doing less, but doing it well” approach will allow you to more easily identify what each tactic is accomplishing as you slowly add them in one by one. If your web hits skyrocket over one quarter’s time and the only thing you changed was adding in a monthly e-blast, you can likely credit this as the catalyst.

Every strategy does not apply to every business.

When I help businesses to develop a comprehensive communications strategy, I’ve found that this is often misdirected with the desire to do everything they’ve ever seen another business do. I see innovative marketing techniques around me every day, but I know that only a fraction of these would work well for my business. The same is true for any business. Not every strategy is necessary, nor effective, for helping you reach your specific goals.

Business owners take note, you must consider many factors that make your business unique (i.e. industry, size, target customers, location) when selecting the tactics to best serve your business.  While you might be inspired by the multi-million dollar grassroots campaign of a powerhouse brand, this is not likely the most feasible or effective strategy to help you reach your specific audience.

You’ll preserve your sanity.

Finally, your ability to embrace a “mile deep and a foot wide” mindset will remove the stress and frustration caused by wasting your resources on a cluttered and misdirected communications strategy. Don’t you want to do everything to the best of your ability? Trying to do it all won’t allow you to meet this standard. Instead, narrow the breadth of your tactics and focus on their depth. Produce quality and consistent messaging that helps to build a loyal and attentive audience.

Do you practice the “mile deep and a foot wide” philosophy? Why or why not? Share your thoughts!

 
 

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How to Outsource Work Without Losing Control

outsourcingAs a business owner or entrepreneur, your time is limited and there are only so many projects you can take on or directions in which you can be pulled before you feel like your head is going to explode.

Hiring a fulltime employee to help with this workload isn’t always the right answer, either. Sometimes the situation is better suited for a subcontractor who can tackle specific projects or lend the expertise that you’re lacking. Even if you know outsourcing work is the right answer for your business (and your sanity), it can still be a scary experience to relinquish control to an “outsider.”

Here are five key ways to outsource some of your business responsibilities without feeling like you’re losing control over the consistency and quality of the work you’re used to doing first-hand.

1. Be a part of the process

This starts at the very beginning of every project and carries out the whole way through. To maintain some control over the direction of your marketing or communications strategy or your overall brand, you have you be a part of the process. Yes, outsourcing is a wonderful opportunity to shift some of the work off of your plate and delegate it to others, yet you can’t completely disconnect from the project or you will risk becoming disconnected from a very important part of your business.

When working with a subcontractor, clearly define the roles you and everyone involved in the project will play. This will help to establish realistic expectations and clearly communicate with your contractor just how much or how little you plan to be involved. Even if you choose to only play a minor role, find a way to still be a part of the process.

2. Know what’s most important to you

It’s okay to have a few key things that are “non-negotiable.” This won’t necessarily make you a micromanager or stifle the creativity of your subcontractor, if done selectively. On any given project, you should have clearly defined goals for the work and standards to which it must adhere. When outsourcing your work, it’s the subcontractor’s job to satisfy these goals and standards, but it’s first your job to identify what’s most important to you.

For example, if you feel that the fact your business is 3rd generation family-owned is one of its most distinguishing factors, you may require your contracted copywriter to focus the web site’s content on this aspect. Select no more than 3 important factors (ideally one or two) and express these clearly from the beginning. Trust me; this will save both you and your subcontractor a lot of time and revisions in the long run and help them to share in your vision from the start.

3. Be accessible

When you can’t be reached, decisions will have to be without you and they may not be what you would have preferred. The lesson here is to be accessible to your subcontractors throughout the project. This will keep you involved in the process (as I stressed in my first point) and in control of final decisions.

So what are reasonable expectations for being “accessible?” Respond to emails or phone calls within one business day – or at least acknowledge that you’re working on an answer if one can’t be made in that time frame. As a business owner, it’s often the deadlines that you’ve set that the subcontractor is working to meet. If you become a plug in the process, you’ll either get cut out or have projects that stretch far past their due date. Both consequences can be avoided simply by being accessible when needed.

4. Select your contractors carefully

When looking to outsource work, one of the first areas you have complete control over is who you hire. Simply put, choose carefully.

You should take as much care in hiring a contract worker as you would hiring a fulltime employee. Even though they won’t be working in your office, they still need to mesh with the company’s culture and share in your vision. Overlooking this important decision will most certainly result in a disconnect between your existing messaging and branding and the work done by a subcontractor.

5. Check-in on a regular basis

This doesn’t mean micromanaging every task, but it does mean staying apprised of the work your contractor is doing for you and checking in with them on a regular basis. This will effectively address (and stop) any straying from your company’s brand and help to create cohesive and consistent messaging.

To establish an appropriate time frame for your regular check-ins, first think about the scope and length of the project. If it’s detail intensive or urgent, you should plan to check-in with your contractor at a set time on a weekly basis. If the project is ongoing, straightforward and consistent, you can scale back to checking in with your contractor monthly or quarterly. Remember to always be accessible in between these regular meetings as well!

Do you use contractors for any of your business’s responsibilities? How do you maintain control when outsourcing this work?

 
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Posted by on February 24, 2014 in Business & Success, Entrepreneurship

 

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How to Cultivate Social Media Relationships (Outside of Social Media)

cultivate2Social media has forever changed the way we connect and communicate with people all across the globe. I’m always amazed to see the many various states – and countries – in which my followers reside. There’s no question that social media has fostered relationships that simply wouldn’t exist without this technology. Although social media helps to make communication easy and automated, there’s one very important aspect of relationship building that we must never put on autopilot or take for granted.

To cultivate meaningful (as well as beneficial) social media relationships, we must continue to build this connection outside of social media alone. Here are four important practices to help you foster your relationships and make yourself more than just an avatar.

Make it one-on-one

Following or friending a contact is only the first step, yet so many of us stop there and think we’ve built a meaningful relationship with someone. Sure, it’s exciting when your favorite celebrity follows you back on Twitter, but this hardly means you’re anything more than a number. To take it one step further, you have to seek out one-on-one interactions.

Once you get a good interaction going with someone on social media, such as a retweet, a like or a comment, follow-up with a private message (or even better an email) to continue the conversation on a more personal level. This could be a potential client, someone you admire or someone who has a question for you. While it’s not exactly face-to-face, in the virtual world, this one-on-one interaction makes you feel like you know the person on a much deeper level and is an important step in building a meaningful relationship outside of the massive, public social media platforms.

Reciprocate

It’s what every social media guru preaches, yet so often we still disregard this advice. To build a meaningful social media relationship, you must both give and take. If you have a connection that loyally supports you by retweeting, commenting, liking and sharing – look for opportunities to do the same for them!

The reason so many of us fail to do this is because we can’t rely on platforms like Hootsuite or Socialoomph to monitor this for us. Sure, they can tell us who interacted with our posts, but we need to take it one step further and closely follow our feeds, looking for appropriate times to reciprocate such support for news our contacts share. In doing so, we build mutual trust, respect and friendship that lay the groundwork for a meaningful relationship.

Put a face with a name

Any in-person, social function like a networking mixer, awards dinner or happy hour is a prime opportunity to take your social media relationships offline. There’s always that awkward moment when you know you’re already connected with someone on Linkedin, Twitter or Facebook, but when you meet them in person for the first time you still introduce yourself like you’re complete strangers. Stop the madness!

So long as you’ve kept a clean and professional relationship with them on social media (i.e. no stalking or creepy personal messages), there’s no shame in acknowledging you’re already connected with them. Introduce yourself and let them know you’re connected online; they might be thinking the same thing but don’t want to say it. This will put a (real) face with a name and show that you’ve done your homework. It will also make you memorable. Which brings me to my final point…

Be memorable

To make yourself more than just an avatar, you must first make yourself someone worth remembering. Out of all the people who contact me for various reasons, I’ve found the most memorable ones to be those who feel the most genuine. It’s easy to spot a message that was written just for you versus one that’s being sent out to an entire contact list. Private messages on social media are a great tool for cultivating meaningful relationships, but they’re also heavily abused. Be sincere in why you’re contacting this person – this will show through and help you stand out among the spam. It will also increase your chances of getting a response in return.

In a world where virtually everything is accessible online, the need to build personal and meaningful relationships becomes ever more important. It’s possible to accrue thousands of followers without a single one knowing you beyond your twitter handle. As a business owner or entrepreneur, you should strive for quality – not quantity – of connections. For it’s how well you engage your audience that ultimately determines whether they become a future client or customer.

Do you actively cultivate your social media relationships? Share how you do it!

 
 

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The Best Way Out Is Always Through

robert frostWe’ve all endured our own challenges. They come in varying shapes and sizes and sometimes seem to pile on all at the same time. No part of life is immune to struggle; family, health, work and finances can bring us to our breaking point in the blink of an eye.

In the poem “A Servant to Servants” by Robert Frost, he captures a profound thought that I have used as my personal mantra during challenging moments. “The best way out is always through” I’ve taken this to mean that when you’re in the thick of things and feel like you want to turn around and go back. Don’t. Get though life’s challenges by continuing to move forward.

Here are some reasons why, even during the toughest moments, the best way out is always through:

It encourages taking calculated risks

I recognize that there are times when it’s better to cut your losses and walk away. However, that’s a different scenario than what I’m talking about here. Rather, Frost’s advice applies to well-thought out decisions or challenges from which you simply can’t turn away. Ones that you need to move forward with despite the overwhelming feeling to give up.

When choosing to venture down a path, first calculate your risks. Take time to really think through a decision before you dive right in. But once you decide it’s something worth doing, don’t turn back. Force yourself to work through the struggle. Whether it’s switching jobs, moving across the country, improving your health or getting married, be certain about your decision and then see it through the ups and downs.

You won’t lose the progress you’ve made

By turning around, you lose all the time and energy you’ve invested thus far. Seeing the challenge through until the end ensures that your progress is not wasted.

My time spent working on a statewide political campaign was a very trying time in my life. Fresh out of college, I was alone in a new city working long hours for terrible pay. I knew that Election Day was my finish line, but there were still moments when I wanted to give up. Had I turned back, I would have lost experience, friendships and job opportunities that ultimately led me to where I am now. The best way out of that stressful time in my life was to see it through.

You might be nearing the end

Just because you can’t see the light at the end of the tunnel, doesn’t mean you’re not nearing the exit. Reprieve could be right around the corner. Think back to a challenging time in your life. When was it at its worst and when did it end? So often the greatest struggle happens right before things improve.

If you had given up and turned back, your journey home would have been far longer than continuing until the end. Plus the guilt and regret you’d feel would make for terrible travel companions.  We don’t know what our journey is all about which is why we must continue to move forward with the hope that the best is always yet to come.

You’ll never have to wonder what could have been

Regret is one of the hardest emotions to bear. It will consume your thoughts and haunt you the rest of your life. The best way avoid regret is to see your challenges through. If you give up on your dream of starting your own business just because you encountered your first bump, you will always wonder whether it could have been a success if you stuck with it. Any chance for progress is a reason to keep moving forward. Don’t spend the rest of your life dwelling on what could have been – instead, turn it into what has become.

Progress is always accompanied by challenge. If it wasn’t, we’d be a far more accomplished society – but we wouldn’t appreciate it near as much.  Every challenge will result in change, but it’s up to us to make it positive. For the important lessons that life teaches us through struggle, don’t turn back and run away. Heed the advice of Robert Frost and keep moving forward until you’re out.

How do you approach life’s challenges? Do you agree or disagree that the best way out is always through?

 
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Posted by on January 27, 2014 in Business & Success, Life

 

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7 Tips for Gaining Media Recognition for Your Business (Guest Blog by Queen Chioma Nworgu)

The following guest post comes to us all the way from the UK! Queen Chioma Nworgu is an international motivational speaker, success coach and a TV Presenter that resides in London. Enjoy her following insights and be sure to visit her bio below to connect with her on social media!

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Interview time7 Tips for Gaining Media Recognition for Your Business

To be fully recognized and honored in the media for what you do in your business is nearly every entrepreneurs dream. Foremost, this will help attract new clients – but we can’t overlook the added bonus of impressing your friends and family at the same time!

Some businesses and entrepreneurs make gaining media exposure look easy, but really it’s quite strategic and takes time. If you’re seeking the limelight and are ready to start featuring your business or personal accomplishments in magazines, newspapers and on TV, here are seven key tips that will help you get started!

1. Make appearances at exclusive events

One of the best ways to break into the media world and gain media recognition for your business is to attend exclusive events. The types of events that you should attend to gain publicity are seminars, exhibitions, meetings, conferences, award shows and networking events.

This is where you will often find the media. Journalists, reporters, videographers and photographers are always attending exclusive events and looking for amazing CEO’s, entrepreneurs and successful people to interview and feature in their publications, blogs or TV shows. They are hunting for the next big story.  It is your job to introduce yourself to them and intrigue them your entrepreneurial journey. Ask them if they would be interested in interviewing you. It seems common sense, but so many people fail to take advantage of this opportunity!

2. Dress to Impress

Make sure the image you’re portraying reflects someone that the media would want to talk to. This means dressing like a professional whether you’re at an event or working from home. If you look like an executive who’s in charge, your actions will reflect this.

Dressing for success will dramatically increase your confidence and charisma. You will speak with more authority when you make those media calls or introduce yourself. You will also stand out at events and leave a lasting, positive impression.

The media is attracted to people with high levels of charisma. They are always looking for people that will enhance their publications. Bright colors and glamorous outfits demand attention. By no means do you have to be the most attractive person in the room; your professional attire will be what helps to give you an edge.

3. Send Press Releases

Create a quality press release and send it out to key contacts within the media who would be interested in covering your specific topic. Do your research to develop a targeted media list and foster meaningful relationships with these contacts. Reach out to local newspapers, blogs, websites and shows that you would like to be featured on. In your press release, be sure to include articles, tear sheets and publications/shows that have featured you previously. You should also provide the media with a succinct list highlighting your professional achievements.

4. Win a Business Award

The media is always looking for award winners to be featured in their publications. If you have not yet won an award, why not make this your new ambition? It’s a great boost for your business and your personal brand as well.

I encourage you to apply for several business awards in 2014. Be sure to highlight the most important qualities that will increase your chances of winning which include professionalism, excellent customer service, hard work and dedication. Every award is different, so be sure to tailor your submissions appropriately!

5. Start your own web TV show

One of the best ways to attract media publicity to your business is to host your own Internet TV show. There are many simply ways to do this, so don’t be intimidated! You can create daily v-logs, a weekly show or upload videos once a week or twice a month – whatever suits you! This is a great way to build an organic audience and create a buzz about your business that will gain media attention. Once you get going, it won’t be long before you receive requests from the media asking you to be a part of their show, magazine, blog or website.

6. Be inspired

Another strategic way to break into the media is to study entrepreneurs and celebrities that receive a lot of coverage. Read their biographies and success stories. Learn from what they’ve done and write out key points on what these people did throughout their journey toward success.

Ask yourself, how can I improve my services, products and character to start gaining this same media recognition? What are they doing to get publicity? Who do I know that can connect me to interviews or features in the media? Be prepared to do what successful people do (while maintaining integrity of course) even if this means long hours and hard work. Success takes effort!

7. Become an expert in your field

Finally, one of the best ways to gain media exposure is to become an expert in your field. The media is always looking for experts to come on to their shows or to discuss important issues on the news, in blogs, newspapers and at events. Learn all you can about your industry, read books, keep tabs on the daily news and join educational or networking groups that discuss related topics. Once you position yourself as an expert, reach out to the media and offer your insight and expert advice on topics they’re currently covering.

Gaining media exposure for your business is no easy task. If it was, we’d all have the press coverage we want for our accomplishments! Rather, it takes time, talent, strategy and above all else – patience to really build meaningful relationships with the media. Take the advice listed in these seven tips and you will be well on your way to increasing your media exposure.

Snipper Photography (C) 2013

Snipper Photography (C) 2013

About the Author: Queen Chioma Nworgu MA, BA (hons) is a TV appearing international motivational speaker, success coach and a TV Presenter that resides in London, UK. She speaks regularly at conferences, seminars, schools, colleges and universities giving strategies for success and motivation. She has had over 150 TV appearances on TV channels which include ITV, MTV, BBC 1 and Nollywood TV. She believes that you can achieve all of your dreams if you manage your time effectively and never give up.  Connect with Queen Chioma Nworgu by visiting her website, Facebook, Twitter and YouTube.

 
 

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When In Doubt, Take the Next Small Step

small stepIn business and in life, being faced with different choices can be an overwhelming and paralyzing situation. We always want to make the “right” choice, the one that we can look back on years later and know we wouldn’t change a thing. But rarely are we afforded the benefit of hindsight. In a recent conversation with a client, I was discussing how difficult it can be to make decisions as a business owner. With the weight of the world on our shoulders, we worry that one poor choice can bring it all tumbling down. We are often forced to make decisions on limited time and limited information because if we took the time to fully outline every option, we would never move forward with anything. Therefore, one of the greatest accomplishments of any business owner is to empower yourself with the confidence to make decisions and stand behind whatever the outcome. When in doubt, take the next small step. You don’t have to act radically or nonsensically, but you must still move forward. Especially when you’re not sure of your footing, the best option is to simply take a single step in one definite direction. This is some of the best advice I’ve ever received. It’s obviously applicable to an entrepreneur, but I believe we can also apply it to all aspects of our lives, both personal and professional.  

In Business

I have written passionately about my experience as an entrepreneur and I advocate for other entrepreneurial hopefuls to “take the leap.” But with this major life decision, I must caution that you should still do it with some rationale. When I was confronted with the ultimate decision to either stay in my current job or turn my part time passion into my full time career, it was done as an initial small step that has since turned into a major life change. I began by first incorporating my business. Not only did this make my side work feel more legitimate, it was also a sound investment that has since saved me a lot of money (and headaches) on taxes. This started things rolling in the right direction. My next step was securing enough clients that I knew I could cover my bills. And the next step was the big one – resigning from my 9-5 for a life as an entrepreneur. When broken down, these were all single steps that turned into quite an amazing journey. Even now when I’m faced with wanting to make a change in my business, I pause, breath and identify the next small step. If I only looked at the big picture, I would easily overwhelm myself with how I get from point A to point B – especially when they appear oceans apart. Instead, move just one step in the direction you know you want to travel and do so with confidence!

In Life

For those of us who aren’t business owners or entrepreneurs, life is stilled filled with countless decisions we must make on a daily basis. Small choices like what to have for dinner or how to spend a free weekend are relatively easy to decide. But bigger decisions like buying a new car, building a house or going on vacation can add unwanted anxiety and unnecessary stress to our lives.  When in doubt, take the next small step. Begin by looking at your finances or researching the top options, but take one step forward! Big decisions shouldn’t be made overnight, but progress can still be made slowly and consistently to help you make a smart choice in the end. By taking small steps, you’re less likely to make a decision due to pressure, frustration or confusion and you’re more likely to enjoy the process and feel confident with the end result. Take a moment to think of a big decision you’ve been avoiding and identify one small step you can take today. It doesn’t need to be the end result, but it should at least put you one step closer!

No matter the scope or size of the decision, we have all encountered obstacles in our effort to move forward. Have you ever had difficulty making decisions? What’s the best advice you can give to become a more decisive person? Share your insight by commenting below!

 

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The Growing Gap Between Technology and Wisdom

dunce cap

Technology is both a blessing and a burden. It allows us to access people and information all across the globe and has facilitated countless opportunities that would never exist without its advancements. But this doesn’t come without setbacks. Technology is moving at an increasingly rapid pace, a pace that society is struggling to match. A quote from Isaac Asimov sums this thought up quite well, “The saddest aspect of life right now is that science gathers knowledge faster than society gathers wisdom.” This truth is only made more evident every time we see the misuse of social media or turn to a search engine to do the thinking for us. There’s a growing gap between technology and wisdom. Instead of embracing our ability to do more, we’re using it as a crutch to do less. Let’s take a look at a few trends that illustrate how technological advancements have come at the price of conventional wisdom.

Social Media Faux Pas

Spelling errors, outlandish or offensive statements and superficial thoughts are accepted without a bat of an eye on social media. Even if you keep your friend list to just close contacts, you’re still bound to see examples of these faux pas in your newsfeed on a daily basis. Social media has given each of us a soapbox and a megaphone, but not the common sense for how we should use it. The wisdom and better judgment we need to develop our “social media manners” is being outpaced by technology. As a result, we see daily examples of social media faux pas, some of which can be dangerous or hurtful. For the most part, social media is like the Wild West with no rules and infinite freedom. This is both a benefit and a pitfall. It will take time to develop the wisdom to utilize this technology with decorum, and it will also take our personal desire for higher standards. What can we do right now? Take careful consideration to what we share and how we share it. Use the same manners we would use when communicating through any other medium. It may be simple advice, but it’s not common sense – yet.

Lack of Common Knowledge

“I don’t know…Google it!” This is a phrase that’s echoed all across the globe. In fact, there’s a good chance it’s being said right now in multiple different languages. This is the easiest response to any question someone might ask of you. I don’t know if the bigger issue is that we don’t know the answers to so many simple questions or if we do but are just too lazy to retrieve them from memory. We can now type faster than we can think, and this is the ultimate problem. Search engines are right at our fingertips every hour of the day. Thanks to smart phones, they’re only ever as far as our pockets or purses.  I’m just as guilty as anyone else – if I want to know the capital of a state, convert feet to meters or check my spelling, I turn to Google. What did we ever do before? We committed information to memory. Search engines are fast, reliable and easy, but they’re not a replacement for actually learning the information they provide.

Communication Erosion

I’ve discussed before how technology can both bridge a gap and build a wall. It allows us more ways than ever to communicate and gives us instant access to people across the globe. But it also provides a shield that we can hide behind and has contributed to erosion in formal, face-to-face communication. When presented with all of our options, we usually choose email over phone calls and phone calls over in-person meetings. Throw social media into the mix, and Facebook messages and Tweets have become an even less formal way to get a hold of someone. This is a fine option for a quick message to a friend, but social media is not a replacement for sharing a project proposal or soliciting someone for their business. When it comes to sharing hard news or negative feedback, it’s even more tempting to hide behind technology.  Sending a generic Linkedin message to make an introduction or breaking up with someone over text may get the message across, but it won’t earn you any respect and won’t make you any (real) friends.

With all of the information we have at our fingertips, we are the “smartest” society yet. But in exchange, we have seemed to sacrifice our wisdom and ability to think critically for ourselves. Social media doesn’t spell check our egregious grammatical errors or review our half-baked thoughts, search engines have made us lazy and smart phones have made us dumb. These are the rock bottom standards that technology accepts from us, but we can demand better. Let’s aim a little higher. With awareness and commitment, we can maintain our wisdom even with rapid technological advancements. Let’s take an active role in growing our wisdom every day with the help of technology, not despite it.

In what ways have you seen the decline of conventional wisdom because of technology? Do you rely on search engines or smart phones to complete everyday tasks? Share your thoughts and add to the discussion by commenting below!

 
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Posted by on November 25, 2013 in Social Media, Technology

 

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What is Public Relations?

PRThis is a question I’m asked quite often. Whether it’s directly or indirectly, in most initial conversations I find myself explaining – or defending – what it is I do. The challenge is that Public Relations doesn’t fit in a neat little box like when someone says “I’m a dentist” or “I’m a teacher.” Sure there are variances within those fields, but for the most part you can state that as your job title and people get the picture. With Public Relations, not so much. It’s ambiguous, abstract and ever-changing. Most challenging is that even the professionals in the field can’t agree upon a single definition for our work. As a result, I’ve created my own definition that has changed over the years along with type of services I offer my clients. In a recent conversation I was told that I have a very broad definition of PR to which my response was, “Of course, PR can be found everywhere!” And I firmly believe that. This is my personal explanation of Public Relations. While it may be broad and it may not be what you’ll find in any book, it’s coming from years of first-hand experience in the field. I’d say that makes it just as legitimate as any other definition out there!

It’s relationship management.

Foremost public relations is building and maintaining positive relationships with your audience. Technology provides us with the power to directly engage our customers unlike ever before. It’s important that businesses embrace this opportunity and carefully consider the image they’re promoting through these interactions. Some of the services I provide such as blog writing, social media management and web site content creation can be the first interaction people have with you. It’s important that your brand is intentional and polished. While many businesses successful manage their own relationships, it’s often with a good PR consultant at their side.

It’s about telling your story.

I’ve worked with quite a variety of clients and for each one I’ve been able to identify the underlying story that makes them stand out. This story is often hidden, underutilized or misrepresented – all affecting the impact it has on the target audience. You can promote your “value, service and integrity” and sound like every other business out there or you can use some Public Relations to help you craft a unique and memorable story that demonstrates these same qualities. I help tell this story and carry it across every communication channel, from web site content to marketing materials to company culture. Storytelling has become one of my specialties. I love the challenge of extracting a story upon being introduced to a new business and I love how drastic the results can be when a business proudly showcases their story to the world.

It’s common sense.

When I really want to state what I do in as few words as possible, I say Public Relations is common sense. OK, common sense to me at least. Really though I would say most people know that the basis of Public Relations – building relationships, telling your story, providing exceptional customer service – should be a core part of their business. Yet so many forget to implement it. I help clients regain this common sense by keeping them organized, staying on top of projects and deadlines so they don’t have to and overseeing the interactions between the business and its customers. Saying that Public Relations is “common sense” makes it sound easy, but it still takes someone with a specialty for PR to develop an effective strategy.

So yes, my understanding of Public Relations is basic and broad. It’s not overly technical and puffed up with jargon. Instead it’s relatable to every business. I see Public Relations opportunities everywhere and this inspires me to continue to grow my passion. What is your personal understanding of Public Relations? How has it been explained to you by others? Share your definitions so we can compare and discuss!

 
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Posted by on November 18, 2013 in Business & Success

 

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7 Steps to Financial Success for Young Entrepreneurs (Guest Blog by Dave Landry)

This week’s post comes to us from guest blogger, Dave Landry. Dave specially crafted this article for the Bennis Inc blog to assist fellow “amateur entrepreneurs” and guide them toward successful endeavors. Be sure to visit Dave’s business web site for more information on the many skills he has to offer. Enjoy!

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For a young entrepreneur, every penny counts!

For a young entrepreneur, every penny counts!

In today’s economic environment, it is extremely important for a new breed of young entrepreneurs to take risks. As venture capital declines and direct investment opportunities increase, it really is a moment where new minds with elaborate new ideas can affect the world and embrace success.

With startup companies constantly appearing in the headlines, reports from the Kauffman Foundation show that startups have declined from 12 percent of all companies (since the 1980s) to less than 8 percent. It is now at its lowest point on record but as the Kauffman report writes “new firms and young businesses account for about 70 percent of gross job creation and disproportionately contribute to net job creation.”

Small business success is important to our economic recovery, adding a great amount of responsibility to those that are entrepreneurs. By taking the risk on new ideas that may become mainstream in the future, young entrepreneurs are incredibly vital to our economic system.

Here are seven extremely valuable tips for the young entrepreneur. By keeping these in mind, one can supply a focus to the difficult task of financially building upon your talent:

1. Create a star team

It is extremely vital to take as much time to create a team that will be strong for a startup. By honing in on strengths and weaknesses, a team can be formed over supplemental talents adding to its strength and focus.

2. Focus in on problems

Focus is what investors are most interested in. Creating a team that isolates problems, creates a proper strategy to execute a solution, and has a determined value is extremely useful for the starting entrepreneur.

3. Use failure as an inspiration

Everyday functioning for a startup can be filled with a certain amount of failures. Don’t unleash this frustration on colleagues, instead control your emotions. Mistakes can be used to coach others through their faults and toward future success.

4. Try not to work at home

Working from home can be amazing but it can also be constraining. If the lines of home life and work life are blurred, a young entrepreneur can become distracted and frustrated. If an office space seems too expensive, try sharing one or opting for a desk-for-a-day rental service that is priced well for an entrepreneur on a budget. It will also give you an added level of professionalism where you can meet clients in a real office setting.

5. Sharing Successes

A young entrepreneur should never feel the need to be too humble. Celebrating a success, no matter how big or small, inspires the team and makes investors and the public aware of your progress. By keeping a team happy through sharing each victory and by sharing them with your consumers/investors, everyone will feel a part of these small celebrations. Think of them as an adult equivalent of a gold star in elementary school!

6. Learn from past entrepreneurs

It’s important that a young entrepreneur learns from others. This can assist in starting a venture, save time and resources and most simply lend some aspiring wisdom! Literature by Venture Deals’ Brad Feld and Jason Mendelson are one helpful resources. Also try searching interviews or quotes from successful entrepreneurs such as Warren Buffett to hear how they overcame their career challenges.

7. Use spare time to reboot

Just like laptops need some time to rest, so do young entrepreneurs. By spending time with friends and family, or just getting some rest, someone approaching a new venture can utilize time away from work to approach their venture with invigorating motivation and a fresh mind.

dave landryDave Landry Jr. is a businessman and financial strategist. Be sure and visit www.NationalDebtRelief.com to see what Dave and several others are doing to assist people during financial crises!

 

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The Working Mom/Stay At Home Mom Hybrid

work-at-home-mom-cartoonThe day I started my own business, it became my first baby. I devoted my time and energy to watching it grow and take on a sustaining life of its own. But in May 2013, it was no longer my sole priority. As we welcomed our first son into the world, I knew that my life as an entrepreneur would gain one more layer of complexity. People were both curious and concerned as to how soon I planned to return to work. The honest answer is that as soon as I stepped foot out of the hospital and through our front door, I was back at work. Of course I slowed the pace considerably for a few weeks, but by June I was running at full speed.

We live in a world where people want things to fit nicely into little boxes, but my career has never packaged up so neatly. Becoming a mother didn’t make me any less of an entrepreneur. I’m sure some wondered if I would continue working or if I would just transition into a Stay At Home Mom. I had moments where I wondered the same thing. Now over 5 months in, I’m proud to raise some eyebrows when I explain that I am both a Stay At Home Mom and a Working Mom – I am part of a growing generation of Hybrid Moms. As a Hybrid Mom you truly work two full time jobs. It’s not a part time gig or a hobby on the side. It’s a full time workload and an equal source of income for your family. I’m fortunate to have the flexibility in my schedule to take on both responsibilities and to have clients who understand my commitment to also serving as the sole caretaker for my son during the work day.

Defining your career as a mother has become a hot button issue and one that I’ve seen argued from many different viewpoints. Now that I wear both hats, I’ve become emotionally invested in this topic and am discouraged to see such strong accusations and hurtful generalizations being strewn about. Many women are choosing to become Stay At Home Moms and in an effort to mainstream this career choice, have put down other women’s choice to work. I am most bothered that these choices are made to feel mutually exclusive, like you aren’t a full time mom if you choose to work. As a Hybrid Mom, I don’t get to turn off my motherly responsibilities just because I have a looming project deadline. If Holden needs me, I’m always on-call.

My mother worked a full time job while raising three kids. She didn’t have a cleaning lady, cook or personal assistant to run her family’s errands. She was all of these things, plus she worked outside the home for an additional 40 hours per week. As a child, I never felt I lacked time with my mother either. She had a home cooked meal for us each evening, helped us with our homework, was involved in our activities on the weekends and she even stayed home with us many days that we were sick from school. One argument supporting the Stay At Home Mom claims that their job is to be the CEO of the house. I don’t disagree. I only wish to make the point that my mom was every bit the CEO (and a fierce one at that) while working full time. You can do both and be both – they’re not mutually exclusive. The growing number of Hybrid Moms brings hope that we are beginning to realize this and that we have enough support to give us the confidence to make this choice if it’s right for us.

By definition, yes, I am a Stay At Home Mom. I take care of my 5-month old son full time (this also includes being his sole source of food). But I am a Working Mom too. I provide a range of Public Relations consulting services for anywhere from 8-12 different clients on a daily basis. In addition to these two full time jobs, I still have time to attend weekly networking meetings, write for fun on my blog and hit the park at least once a day. You may wonder what I sacrifice to “do it all.” It’s not mental or physical health—I run 20+ miles per week with yoga scattered in between. It’s not sleep – we all get 8+ hours per night (with our cat, Pinot getting quite a few more throughout the day). We have a clean house, fresh groceries and clean clothes. I’ve even chosen to go the route of cloth diapers and making my own baby wipes, which certainly adds a few extra steps to our daily routine. It’s quite often that I get the response, “Well you’re just not normal.” I find this to be the most offensive of all. I feel what I accomplish in any given day is very “normal” and attainable with merely organization and discipline.

My life is not perfect – there are absolutely days when I feel like this balancing act may all come tumbling down. I’m fortunate to have a husband who is supportive and involved. It’s teamwork that makes raising our little family possible. Because I’m a Hybrid Mom, I can attest that each career has its own unique challenges and rewards. I’m fortunate to do both, but I won’t say that it’s luck. It comes with hard work and determination to make it work. The best we can do for each other is to support our decision to do what is right for us and our family. For some, one career is quite enough. For others, we may enjoy balancing a bit more. Whether our title is Stay At Home Mom, Working Mom or Hybrid Mom, the most important word comes at the very end – and no matter what, that means we have the hardest but best job in the world!

park

Monday afternoon at the park with Holden

 
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Posted by on October 21, 2013 in Business & Success, Life

 

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