How would you describe the content on your website right now? Is it attention-grabbing, accurate, fun, outdated, stale or boring? I can’t stress enough the importance of quality content on your website. When trying to squeeze as much information as we can into the limited time and space we have to make a first impression, we often lose one of the most important aspects of any business – the human element.
Starting a blog is one of the best ways you can thoughtfully incorporate a human element into your business or brand. A blog is a valuable marketing tool for a variety of reasons, but the platform it creates to connect with your customers and clients on a personal level is among its best features. Let’s take a closer look at why blogging is a powerful way to personally connect with your audience.
It is ever-changing
Changing the content of your entire website week after week would not only be exhausting, it wouldn’t let you get much else done with your business! While much of the content on your website will remain unchanged (until it becomes outdated or inaccurate), your blog will pump fresh life into your website on a regular basis. Use your blog to highlight news, announcements and changes taking place within your business. Let it reflect the seasons, themes and trends. Be sure and link back to older blog posts when you can. Using these techniques will turn your blog into an SEO powerhouse.
It can get personal
Limited space and limited attention spans often prevent you from telling the full depth of the story behind your business on your homepage. I have had many clients struggle with feeling like they didn’t have a way to fully communicate their history, values and mission. A blog is an excellent way to highlight all of these things! Each post can be dedicated to telling a different piece of your story.
On my own blog, some posts are about Public Relations and Marketing-related topics, but others are my own ramblings about life lessons, favorite quotes and things that inspire me. Get personal on your blog so readers can connect with you on a whole new level.
It can have many different voices
The beauty of blogging is that there really are no rules, so feel free to mix things up! I like doing this by featuring guest bloggers every so often to help lend a different voice to my blog. For your own blog, let different employees share their thoughts or even feature a blog written by a customer. The key to making your blog really feel human is to help your readers get to know the author. Include a short bio and photos of your contributors to showcase the person behind the content.
It starts a conversation
Your blog is a great way to allow readers to share their own comments and questions. Be sure and encourage this – and respond! Unlike the static content on other areas of your website, your blog has this thing called a “comment box.” Maybe you’ve noticed by now that I always end my blogs with a call for comments. Explicitly ask your readers to join in the conversation and use a compelling question to get the wheels turning.
It doesn’t have to “sell” you something
Your blog is meant to be a free resource for your clients and customers; be generous with the information you choose to give away here. Share advice, lend your expertise, help solve a common problem in your industry or simply make people laugh. Shift your focus from “How will my blog earn me money?” to “How will my blog grow a relationship with my readers?”
It builds trust
Finally, your blog will help to build trust and loyalty with your readers. After reading a book, don’t you feel like you get to know the main character like a real-life friend? Consistently publishing new content to your blog, week after week, will have a similar affect. You will build a virtual friendship with your readers and they will look forward to hearing from you on a regular basis. Remember that consistency is critical here. Going radio silent with your readers will make them feel like they’ve been “stood up” and weaken this trust.
Does your business have a blog? Share how it has affected the way in which you connect with your customers and clients by commenting below!