The following post comes to us from returning guest blogger, Sarah Pike. Sarah is a freelancer and teacher with a passion for sharing innovative ideas about entrepreneurship, productivity and company culture. Be sure to visit her author’s bio below to learn more and connect!
5 Ways to Create a Culture of Empowerment
If you’re tired of obscure strategies about more meetings and holding monthly birthday parties, try out some of our ideas to help your team feel empowered (and maybe even a little inspired). While communication and making sure employees feel heard are important, they are hard to quantify. The five tips listed below can help you take empowerment out of theory and put it into practice.
This idea is a twist on the usual public acknowledgement idea – and it was inspired (without any shame) from the movie “Legally Blonde 2: Red, White and Blonde.” Everyone on the team writes down something positive about another member of the team and puts it into the “snap cup.” In my former office, it was a pineapple bowl.
Then the facilitator of the activity reads each compliment out loud, and everyone gives snaps (literally snapping their fingers) for the person being acknowledged. I sometimes ran entire snap meetings centering on just one team member. It may seem like a silly idea, but I saw my team start looking for positive things in one another – and then expecting great things. It was a simple, non-threatening way to create an environment of positivity and to form a stronger team.
Pass the Mic
As the leader or manager, it’s easy to monopolize meetings with all the important things you have to say. But when your team only hears one voice, they become stagnant and can start to feel disengaged. There’s no better way to get them engaged than to give them the floor. You can either ask for volunteers or make assignments, but every team meeting should include some kind of training from at least one team member.
You can outline parameters for the kinds of training you’re looking for, but if you really want employees to take ownership, leave it as open-ended as possible. I’ve seen employees read “The Giving Tree” or turn the culminating battle scene in “Braveheart” into an inspiring message about taking risks and going for it. And the best part of this practice is that you, who are usually the one filling everyone else’s cup, get a chance to be inspired as well.
Give Feedback on the Spot
Employee surveys are just fine, but if you want to see immediate results and truly empower employees you need to speak up when you see something happening. If a team member just went out of their way to make a customer happy, go out of your way to make sure they get acknowledged for their efforts. If someone found a creative way to resolve a recurring problem, give them props and ask them to put together a training to share at a team meeting so everyone can benefit from their resourcefulness.
And encourage everyone in the office to do the same. You shouldn’t be the only one giving feedback. This is a discipline, though – it doesn’t simply happen. Set alerts on your calendar to remind yourself to look for on-the-spot opportunities. Once you start looking every day, it will become a habit. And this habit puts that open communication you’ve been striving for into practice.
Use an App
When it comes to employee empowerment, there’s an app for that. Motivosity is a program designed to automate, track, and facilitate employee engagement and acknowledgment. To have a truly collaborative workplace, you need to have a culture of empowerment and creating or transforming a culture takes discipline. Motivosity helps you get there.
From birthday and work anniversary acknowledgments to peer-to-peer rewards, this website/app combo streamlines your empowerment program and reminds everyone to give props to their coworkers. Motivosity also provides a fun, engaging way to capitalize on the competitiveness of your team by turning company and team goals into a game. And the program tracks everything that happens, which helps you identify which strategies are working and which ones are a waste of time.
Give Them Some Control
One of the best ways to help an employee feel empowered is to give them control over some aspects of their professional life. Whether it’s letting them decide how to transform the office break room or giving them the option to work from home part of the time, a sense of control can be more powerful than a raise.
Letting employees have input – especially in regard to their work schedule – shows you trust them and value their contribution. Remote work is becoming more common, especially for PR-related roles like social media managers and bloggers who rely solely on the Internet. And the benefits in regard to employee satisfaction and productivity definitely outweigh any perceived risks.
Whatever you decide to do to create a more inclusive, empowered workplace, make sure to be consistent and keep it going. Stopping and starting random initiatives only erodes trust and enthusiasm. While there isn’t one magic answer for helping your employees feel appreciated, you can start making a positive difference by implementing simple, concrete strategies that get everyone involved.
About the Author: Sarah Pike is a freelancer and teacher, with a slight productivity app obsession. When she’s not writing or teaching, she’s probably reading about career-pathing and wellness. She also enjoys following far too many celebrities than she should on Instagram. You can find Sarah on Twitter at @sarahzpike.