It’s a really important question – and one that business owners’ return to time and time again. Do I need PR or advertising to grow my business? The answer…it depends! As like most things in life, it’s situational and really depends upon your goal, budget and target audience.
In this blog, I break down some of the most common scenarios businesses face and whether ad or PR is the better strategy to address each. Let’s go!
I want immediate and guaranteed publicity for my business.
You want to start with advertising. With advertising, you get what you pay for, rarely will it be more or less. The benefit of guaranteed media placement is that you can count on it showing up when and where you want it to. If your business needs this immediate boost in publicity and can’t risk anything less, advertising is the way to go – at least to start. Where PR can come in, is when you want to complement this with the power of organic media exposure that, when done right, can garner a whole lot of media attention for a fraction of the cost of paid placement.
I have a limited budget, but a great story to tell.
You want to start with public relations. If you have a naturally great story to tell, your business will do well with the boost of some public relations. PR thrives on taking a great story and bringing it to the forefront of media and before your target audience. With advertising, you have limited space to tell your full story, so it might not have the same impact if you try to fit it into a 15 second commercial spot or on a bill board. With PR, you gain the platform, like a featured segment on the morning news, or several paragraphs in print or online to really dig into the meat of things.
I can communicate my core message in less than 8 words.
You want to start with advertising. This is the reverse scenario of what we described above. Maybe your business is able to fully articulate its unique selling proposition in 8 words or less. In this case, you might better be suited for a strategy more focused on advertising. A short message can be easily communicated through digital ads, short commercials, sponsored social media posts and billboards. Once you determine this short message, you can advertise it consistently throughout these various facets to benefit from repetition.
I want to promote the charitable angle of my business.
You want to start with public relations. Even if your business is for-profit, you can still hitch your wagon to the promotional power of charitable giving. If your business or organization has a genuine charitable component (people can easily tell when you’re not being sincere!), this unlocks a lot of PR opportunities. Your story will more easily be picked up by local media and often TV stations or digital community calendars offer free promotion of such activities. Sure, you can also pay for this promotion, but why? When it’s charitable in nature, think PR first.
My business has some negativity publicity it needs to counteract.
You want to start with public relations. If you find yourself needing to counteract negative sentiment toward your business, this is a job for public relations. It’s important to add the “human” element to your business in such circumstances. For example, you may want to pitch your CEO for a media interview, host a press conference or issue a press release to address the issue. You can also implement some strategic activities to repair your brand, such as a free community event, open house or giveaway.
People are familiar with my brand, now I need to keep it top of mind.
You want to start with advertising. If you’re an established brand and your target audience is aware of who you are and what you do – congratulations! You’re ahead of most businesses out there. But seriously, this puts you in a prime position to benefit from paid advertising, because what you now need to focus on is maintaining this awareness and staying top of mind. Carefully placed digital, radio, television and/or outdoor advertisements with help you to continue to capitalize on what you’ve worked so hard to create.
What I hope is an obvious disclaimer is that every business and its particular situation is different. While I hope to provide some helpful, general advice and a starting point for your strategizing, it’s important to seek the help of experienced ad/PR professionals who know your market, understand your target audience and can help direct your messaging through the most effective channels.
Do you have another question related to how advertising and public relations are different, yet also work together? Join in the conversation by leaving a comment below.