How to Win Over a Client in the First Meeting

The first Monday of each month, I dust off a favorite post from the Bennis Inc Blog archives and give you another chance to enjoy the wit and wisdom that’s been shared. Enjoy this month’s treasure – and if it inspires you – be sure to share it with family and friends! The initial consultation with a … Continue reading How to Win Over a Client in the First Meeting

How to Fight for the Issues You Care About (Contribution from Alan Janesch)

The following post comes to us from Alan Janesch, writer and editor and the former director of the Penn State Grassroots Network, a legislative education and advocacy program sponsored until recently by the Penn State Alumni Association. Learn more about Alan's experience, and how to connect, at the end of his article. How to Fight for … Continue reading How to Fight for the Issues You Care About (Contribution from Alan Janesch)

What’s More Important: Your Story…Or How You Tell It?

It’s the Public Relations version of the chicken and the egg debate. What factor carries more weight when it comes to effectively communicating a story or message? Is it the quality of content or is it how you present it and to whom? I’ve given this quite a bit of thought. As a Public Relations … Continue reading What’s More Important: Your Story…Or How You Tell It?

7 Mistakes that Push Away New Business

The first Monday of each month, I dust off a favorite post from the Bennis Inc Blog archives and give you another chance to enjoy the wit and wisdom that’s been shared. Enjoy this month’s treasure – and if it inspires you – be sure to share it with family and friends! When you’re fortunate to have … Continue reading 7 Mistakes that Push Away New Business

How to Bring Media Attention to Your Place of Business

If your business has a brick and mortar location, it could be highly valuable to earn on-site media coverage to showcase your space and give your customers better insight into what you do and who you are. But how does a business attract media attention? If you're among the lucky few, the media might find … Continue reading How to Bring Media Attention to Your Place of Business

How to Master Customer Support for your Small Business (Contribution from Keith Coppersmith)

The following post comes to us from Keith Coppersmith, an experienced business consultant who serves small businesses and startups. How to Master Customer Support for your Small Business Did you know that 51% of customers stop doing business after just one negative experience? Research further shows that businesses lose over $62 billion every year on poor … Continue reading How to Master Customer Support for your Small Business (Contribution from Keith Coppersmith)

7 Things I Will Never Have as a Business Owner

The first Monday of each month, I dust off a favorite post from the Bennis Inc Blog archives and give you another chance to enjoy the wit and wisdom that’s been shared. Enjoy this month’s treasure – and if it inspires you – be sure to share it with family and friends! While there are many advantages … Continue reading 7 Things I Will Never Have as a Business Owner