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How to Rebrand Your Business: Part 2

Welcome back to the second week of our 5-part series on how to rebrand your business. Each week we will cover a unique and important aspect of the rebranding process. Be sure and catch up on the previous weeks’ posts if you’re just joining us! And now for this week’s critical question…

Who are my customers?

who are my customers

When you first start a business, you have to take an educated guess as to who is most likely to be your core customer base. But after several years in business, your sales may suggest that who you’re targeting is not who is actually buying. It’s important to monitor this data and regularly evaluate whether your current brand is still appealing to your target market.

If you should find, for example, that your brand is designed to appeal to men, but most of your sales are to women, this is one indicator that rebranding your business may be a smart move. So how do you begin to identify such trends and changes in your customer base? Here are several ways to pinpoint who your customers really are.

Who is most engaged on social media?

What people are saying about your business is just as important as who is saying it. Take a look at your business’s Facebook page, Twitter accounts and Instagram followers. Who is tagging you in posts, leaving comments and liking your updates? It shouldn’t take too much digging to uncover the demographics that describe your most engaged social media connections. Their names will give you an indication of their gender, their photos will give you an estimate of their age, their profile will tell you where they live and their updates will help to understand their passions and hobbies. The is a powerful way to begin understanding who your target audience really is, but first understanding who is currently engaged with your business.

Who is making the purchase?

Next, you should look at who is paying your bills. While social media provides some great information about your fans and followers, there are many people who will sing praises of your business, but have never made a single purchase with you. Sure, they might be potential customers down the road but the only thing they are paying you right now is lip service. Look through your client accounts and identify the gender, location and any other pieces of personal information you collect to identify who is giving you money. This will tell you who you should continue to target because they are people who have already moved to the “action” step and will likely do so again.

Who are your loyal customers?

Finally, identify those customers who have made large and/or multiple purchases with you. Who keeps coming back for more? Try and find what they have in common. Are they of a similar age, geographic location or income level? Create a profile of what this “superstar customer” looks like and use it for the next and most important step. Which is….

Evaluate how well your current brand connects with your core customer base?

So you have all this great information about your most engaged and loyal customers, now it’s time to evaluate your brand against what appeals to them. Ideally, you will form a small focus group with people who fit this customer profile. If your resources are limited, hold an internal brainstorming session with your team and play the role of this customer. Critically look at all aspects of your brand – logo, slogan, colors, website, social media, marketing materials and outreach. The ultimate question to answer is “Do our efforts align with the brand that is most likely to attract our best customers?”

And remember…rebranding alone won’t fix a poorly run business or a broken process any more than a bandage will fix a gaping wound. When venturing down the road to rebranding, be sure to reevaluate all aspects of your business to identify weak spots!

In case you missed it, here’s a look at the previous posts from this 5-part series:

Part 1: Do I need to rebrand?

Join in the conversation by commenting below!

 
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Posted by on February 23, 2015 in Business & Success

 

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How to Rebrand Your Business: Part 1

You are joining us at the perfect time! We’re just beginning a 5-part series on how to rebrand your business. Whether rebranding is the right answer for your business or not, this is a smart question to ask yourself every so often to ensure you’re managing a healthy brand and taking advantage of every opportunity to improve your business’s image. Let’s get started by asking the most critical question…

Do I need to rebrand?

do i need to rebrand

The answer to this question isn’t always yes. For as many rebranding success stories you’ll find, you can also compare them against the many rebranding fails (take a look at these). Rebranding requires a lot of work and can be a risky move. When you think your business is in need of a complete branding overhaul, carefully weigh the pros against the cons.

People often forget that true branding is not just your logo. It’s the public perception and emotional attachment to your business that are years in the making. When you think of it this way, you’ll better understand why beginning the journey of rebranding is a big – and powerful – step.

For businesses who have experienced success as a result of rebranding, they could justify this decision because at least of the following sentences was personally true for. Let’s take a look at what these are and I urge you to carefully consider whether any of these sentences ring true for you as well.

  1. My brand lacks clarity.

When people see your logo, website and marketing materials, are they able to easily identify what service or product you provide? Your brand needs to quickly and clearly communicate what you do. Brand clarity also applies to communicating why people should want to do business with you (i.e. how you’re different from the competition or the value and quality of service you offer). If you hand someone your business card and they still have to ask you what it is you do, this sentence is likely true of your brand.

  1. My brand does not appeal to my target audience.

Your brand needs to speak to the people who are actually going to spend money with you. While it may be cool to have a trendy, abstract logo with slang in your tagline, if your core customer base is age 65+, you are not going to appeal to them. Hopefully you’ve nailed down the demographics of your target audience (if not, definitely stay tuned for next week’s blog!). Does your brand reflect this research? If not, this sentence is likely a true statement of your brand.

  1. My brand does not align with my current mission and/or future vision of my company.

Your business should be constantly evolving. You should be honing in on the products or services that make you money and narrowing down your target audience so that marketing to them is a science. Because of this evolution, it’s understandable that your brand may need to be altered as well to keep up with these changes. Whether you’re going through something as drastic as a merger or acquisition or you simply discovered your target audience has proven to be different than who you thought they would be 5+ years ago, this sentence may be true for your brand.

  1. My employees don’t feel connected to or accurately represented by our brand.

Just as your brand is the public’s perception and emotional connection to your business, it is also you and your employees’ perception and emotional connection to the business. You should be excited to hand out your business card, visit your website or review your marketing materials. If you’ve found that your staff have become apathetic or embarrassed by your brand, this is likely because they can no longer relate to it. If this is the case, rebranding may help you pump excitement back into your business.

When you said these sentences, were any true of your brand right now? Then you’ll definitely want to stay tuned for next week’s post as we continue our 5-part rebranding series with expert advice on how to reevaluate your customer base.

And remember…rebranding alone won’t fix a poorly run business or a broken process any more than a bandage will fix a gaping wound. When venturing down the road to rebranding, be sure to reevaluate all aspects of your business to identify weak spots!

Join in the conversation by commenting below!

 
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Posted by on February 16, 2015 in Business & Success

 

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Oh What a Year! Top 10 Blog Posts from 2014

2014-year

At the end of December, it’s become a new tradition on the BPR blog to pause, reflect upon and highlight some of the best moments from the year gone by. As we say “Goodmorning!” on this last Monday of 2014, it’s only appropriate to again feature a top ten list of the best blog posts we published in 2014.

What exactly determined what blog posts made the cut? A combination of things really, that – let’s be honest – just boiled down to my personal preference. But there is some method to this madness. I wanted to include the blog posts that you, the readers, deemed most popular based upon web hits. I also included some blog posts that captured an important memory or milestone from the year. In many instances, these overlapped, making the selection quite obvious!

If you’re a frequent reader, join me on this trip down memory lane. And if you’re stopping by for the first time, perfect! You get to experience a whole year’s worth of our best moments in one blog.

  1. The Easiest Way to Find Your Passion

In our busy lives, we often lose sight of our passion and forget to devote time to cultivating this into each and every day. This post looks at the single question you need to ask yourself to truly understand your passion – and it’s not “What do you want to be when you grow up.” As we look toward the New Year, we could all benefit from revisiting this particular post…and looking critically at whether our lives align with our passion.

  1. 4 Ways to Make More Money Without Raising Your Rates

I had a lot of fun writing this one and it’s a wonder the topic didn’t come to me sooner! As an entrepreneur, I have to stay flexible and resourceful when it comes to earning a living. These four tips show you that simply slapping a higher price tag on your products or services isn’t always the best answer. Think outside the box with these expert tips!

  1. The 11 Most Annoying Email Personalities

For this blog post, I of course came up with quite a few of these most annoying email personalities based upon my own personal experiences. But I also turned to friends and family who had some great input on ones I missed by sharing their own horrifically frustrating stories. It’s comforting to know I’m not alone, but unsettling to know how common these personalities are! Take a look and tell me how many you’ve personally encountered.

  1. Why We Need Rainy Days

This blog post was written on the tail end of an absolutely gorgeous and invigorating summer. We didn’t have too many rainy days to speak of, which helped me stumble upon the realization of just why we need the rain to keep us balanced on a personal and psychological level. Now in December, I would love for the summer warmth, but looking back on this post was a good reminder to appreciate the weather we have and use it to keep you balanced.

  1. When an Introvert Takes a Family Vacation

2014 was the year of our first family vacation with a toddler in tow. What a different experience! In addition to the wonderful memories, I also gained the realization that family vacations as especially challenging for introverts who rely on alone time to recharge. I was blown away by home many of my readers could relate to this scenario. Thank you for helping alleviate my guilt for liking my solo time!

  1. 7 Ways to Effectively Manage Busy People

I’m a busy person and I live with two other busy people (an entrepreneurial husband and a toddler). Not to mention the many clients I serve on a daily basis. Communicating with truly busy people can be quite the challenge, but I’ve developed quite a few techniques for breaking through the noise. Check them out!

  1. At the Intersection of Passion and Purpose

This blog falls into the category of “2014 milestones” as it describes my physical, mental and emotional journey taking on a crazy GORUCK challenge while raising funds for rare disease research. When you have a Special Ops Cadre leading your team for 6 hours of military training, you can expect to be sore and tired. What I didn’t expect was how fulfilling and life changing this experience would be…beyond that single day.

  1. Life Lesson: 5 Ways to be Your Own Advocate

In this blog post, I shared a personal backstory as to why this topic is so important to me – and my career path. While I am not an outgoing, demanding or selfish person by nature, I’ve learned that at certain moments I need to do a better job of speaking up and going after what I want. These 5 ways to be your own advocate will teach you how to do the same.

  1. 8 Time Saving Hacks I Use Everyday

I haven’t mastered the 4-Hour Work Week, nor am I sure I want to, but I am a huge proponent of saving time by being smart and efficient. Work smarter not harder, right? This blog takes a fresh look at what I am doing right now in my daily life to save time as an entrepreneur, mother and wife. I swear that these tactics have helped me to “make” more hours in my day!

  1. 5 Ways to Build Your Personal Brand

Personal branding is a hot topic that calls for an expertise all its own. I’ve had the pleasure of working with many different clients and helping them to improve and market their personal brand. As a sole proprietor, I am my business’s brand, so I have also implemented these techniques on a personal level. What I like most, is that they are ones you can start doing today. You don’t need a grand budget, entire PR team or celebrity status. Your personal brand really comes down to telling your story in a way that connects with your audience.

There you have it! A sweet and condensed version of the 52 weeks of the BPR blog from 2014 transformed into a Top Ten list for your skimming pleasure. I already have some great topics on my “brainstorming list” cued up for the New Year, not to mention the many new milestones that will inspire topics I can’t even predict. I invite you to continue along with me on this journey of a 20-something entrepreneur!

What blogs or pieces from your portfolio represent your year? Share some of your most memorable moments from 2014 by commenting below!

 
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Posted by on December 29, 2014 in Business & Success, Life

 

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9 Warning Signs That Networking Is Wasting Your Time

bored businessman

Anyone that has gone to enough networking meeting, mixers, socials or luncheons can relate to this topic. There are simply times when you know you are talking to someone who will never be qualified to refer business to you or who won’t even remember your name and what you do more than 5 minutes after you part ways.

But in these same instances, there will be business contacts that will forever change your outlook (and income) with a few simple introductions. So how do you distinguish between the two? Here are 9 warning signs that networking with these particular contacts is simply a waste of time.

  1. They give you their business card before you give them your name

I appreciate people who cut straight to the chase, but being greeted with someone’s business card before I’ve even had a chance to tell them my name is just plain annoying. Before you get to know me or I get to know you, there is no way I trust you and like you enough to buy whatever it is your selling. In fact, I’m quite certain I’ll grab that business card as a ticket out of that conversation and drop it in the trash on the way out. Be wary of these type of networkers as they clearly only have their own interests in mind.

  1. You describe your job and their only response is “Oh.”

Once you tell someone what it is you do for a living, it’s a bad sign if they have absolutely no further response than “Oh.” They don’t have any questions, comments or stories related to this topic? This is a sure indicator that these people are either not into you at all (and unlikely to keep you in mind for future business) or they are terrible conversationalists – neither of which you want to spend any more time around than you absolutely have to. Get out now!

  1. You describe your job and they reference a negative industry stereotype

If someone does give you more of a response to your job description than “Oh,” you still don’t want it to be a negative connotation they have about the work you do (I heard you guys are sleazier than a used car salesmen. Or I bet you’re charging me for this conversation right now, huh?) It’s a hard enough battle to make someone like you from a blank slate, combating a pre-existing stereotype is a whole other war – and one that you are not likely to win in the short amount of time that networking mixers afford.

  1. You describe your job and they totally don’t understand what you do

Another big, red flag is if you’ve given an adequate and elementary description of your job and they still can’t grasp what it is you do for a living. A blank stare, confused face or redundant questions are a sure sign they have no clue as to the value you provide. If you’re struggling to convey this concept to them, you can be certain they won’t be able to accurately tell anyone else what it is you do and hot leads are never going to happen. Cut your losses, fake an important phone call and walk away.

  1. They never even ask you what you do

The last several warning signs were nice enough to assume your networking contact will even bother to ask you what it is you do. Sometimes you don’t get this common courtesy! If they’re rambling on, basking in the attention of explaining their “fulfilling” career of selling erasers, don’t waste any more time waiting around for the obligatory question of, “So what do you do for a living?” It’s likely not coming, nor would they pay attention long enough to understand.

  1. They have a hard time describing what it is they do

If you do end up listening to the ramblings of what they do for a living and realize that you could do a better job explaining to them what their core responsibilities should be, this is a warning sign that they likely won’t be in their position for too much longer. Don’t waste your time…or a business card. Politely scoot away for a drink of water and some better conversation.

  1. They quote you for their services within the first 10 minutes

Whether it’s a networking mixer or a one-on-one meeting, unless you directly ask someone for a proposal for their services, you’re completely correct in feeling shocked when they openly give you a quote for something they deem you “must have done now.” People like to buy, they don’t like to be sold. If this person hasn’t yet grasped this concept – or social awareness – they are not likely to be making too many other quality contacts that could benefit you either.

  1. They are constantly looking around for other people to talk to

Have you ever been talking to someone that you feel is always looking over their shoulder at the people passing by or checking their watch? Yeah, they’re not fully engaged in your conversation. Don’t take it personally; these people may truly think they are being discrete. But do take note and mark their business card diligently with a “never talk to again” or NTA label. Only invest your time in people who are willing to invest some of theirs in you.

  1. They forget or mispronounce your name before the conversation ends

And finally, if by the end of your 1 minute and 30 second conversation they have already forgotten your name, it’s not looking hopeful that they’ll remember to contact you or pass along your information to anyone else who could use your services. I would give an “A” for effort, but even being called “Susan” instead of “Stephanie” is something I simply cannot reward. Come on people! You have a business card in your hands and I’m likely wearing a huge “Hello My Name is…” name tag – double check your resources and call me by the right name!

What are some of the worst experiences you’ve had in networking meetings? Share your stories by commenting below!

 
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Posted by on November 24, 2014 in Business & Success

 

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Why It’s Cheaper to Hire a Professional

hiring a professional

It’s our nature to bargain shop. Why pay full price when we can score a discount, right? I don’t disagree with this mentality when it comes to shoes, handbags or grocery bills. However, there are certain instances when choosing the rock bottom price can really cost you.

There will be various times in your life when you will have to choose whether you want to pay a little more to work with a professional or save a few bucks and hire an amateur. This applies to countless services such as wedding planning, web design, copy writing, marketing and social media management – to name a few. In my experience, I have found that so many of my clients have been burned by first working with an amateur before coming to me. The small amount of money they saved with this decision didn’t come close to offsetting the quality of work the amateur produced or the headache it took to manage them.

Rather than judging a job solely based on its price tag, carefully consider everything else this “bargain shopping” stands to cost you. Here are five reasons why, when looking at the big picture, it is actually a better deal to work with a professional from the start.

  1. Get it right the first time

When you work with a professional, you are much more likely to be given a final product that you are happy with the first time around. Working with an amateur may be cheaper, but it will most certainly cost you time as you muddle through draft after draft of mediocre work.

Ultimately you must consider the value of your time. If you are spending business hours vetoing work that doesn’t make the grade, this is time you are not spending running your own business. Using a professional will substantially decrease the time it takes to finalize a product you are thrilled with.

  1. Quality work that will stand the test of time

Additionally, hiring a professional will give you a final product that will maintain its quality over the coming months and years. Think about buying clothes or building a house. Investing in quality materials will give you a much longer lifespan for these products – as will working with a professional for your marketing and content writing needs.

A professional knows how to create content and strategies that are “evergreen” and give you the biggest bang for your buck for the longest amount of time. An amateur often lacks the foresight and expertise to create something that not only functions great now, but will stand the test of time.

  1. Less micromanaging on your part

When you choose to work with a professional, you benefit from not having to constantly look over their shoulder, badger them with follow-up emails or micromanage every project they complete for you. Simply put, you can trust them to do the job and do it right.

A professional is an equal partner, not a direct report. While they defer to you for a final decision, they bring to the table their own skills and area of expertise that complement your own and make up for where you may lack. You don’t need to hover over them to make sure they stay on task – they are self-motivated and function as a one-person department within your business, even when outsourced.

  1. Expert ideas you may not have thought of

One of the most valuable aspects of working with a professional is that they offer up expert ideas that you may never have considered. Professionals are by no means a “Yes-Man” to your requests. They have experience executing countless strategies for industries very much like your own and can offer trade secrets that they know to be effective or steer you away from strategies that have proven ineffective.

While you may think you know what you want, experts know what you actually need. Amateurs are willing to provide you with whatever you ask for, but this doesn’t always deliver the most favorable outcome. Sometimes you need someone to help you see the light and guide you toward a new and even better option.

  1. A strategic partner to steer you in the right direction

Most importantly, when you hire a professional, you gain a strategic partner. As a business owner or entrepreneur, you can feel alone and isolated in your work. Sometimes what you really need – more than someone to simply take tasks off your plate – is someone to steer you in the right direction. I have personally found with many of my clients, that once we build a level of trust within our relationship, I become a sounding board for various business ideas that may not even relate to the services I provide.

Business owners (myself included) need a strategic partner, a right-hand-person, or just someone who understands the complexity of the decisions we must make on a regular basis and offer us some stability and reassurance when the ship really gets to rocking. An amateur cannot offer this same level of expertise when it comes to business consulting. They aren’t seasoned or experienced in the same way a professional is. To pay for business consulting services alone is a sizeable investment; when you work with the right professional, this comes as part of the whole package!

Have you found it to be cheaper or more expensive to work with a professional in the long-run? Share your personal experiences by commenting below!

 
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Posted by on November 10, 2014 in Business & Success

 

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Twitter’s 6 Distinct Communication Networks and How to Utilize Them

Photo courtesy of Social Media Today

Photo courtesy of Social Media Today

Twitter is a vast ocean of information that is constantly being washed over with new content every second of the day. This fact alone can make Twitter feel like an overwhelming marketing tool or one that is simply impossible to keep up with. The fact is that you don’t have to keep up with it all. You only have to effectively connect with one of the several distinct communication networks that exist within Twitter to make an impact.

To better understand just how our communication strategy should shift when reaching out to these various groups of contacts, let’s take a look at the 6 different networks as well as how we can more effectively shape our message to appeal to them.

  1. Polarized Crowds

This communication network attracts some of the most heated and uncomfortable Tweet debates out there. You know what I’m talking about, the ones where 140 characters are flying back and forth with more sarcasm and passive aggression than any professional adult would dare to use face to face.

Polarized crowds make the social media world go round. It’s why divisive topics like pro-life/pro-choice, religion, immigration, gun control and every other political issue imaginable rank among the top trending hashtags day after day.

Polarized crowds are a great network to tap into if you’re looking to “poke the bear” a little. Stirring up a debate is an effective way to get your name out there – for better or for worse. Just be prepared to stay interactive with this network as responses will come at you faster than you might be able to handle and an unacknowledged Tweet is often assumed a concession.

  1. Tight Crowds

Opposite to polarized crowds are tight crowds. These are a network of Twitter followers that come together over a unified hobby or career. If you’re into social media marketing, for example, there is certainly a “tight crowd” to tap into for professional advice and discussion.

You can utilize the knowledge of tight crowds by regularly participating in live discussions. Research relevant hashtags or upcoming tweet chats and jump right in! Be sure and balance sharing information with asking insightful questions. Never has such a wealth of knowledge been expressed in rapid-fire mini-conversations.

  1. Brand Clusters

Brand clusters are fun because they are the cutting edge (if not bleeding edge) of anything trendy going on. This is a fragmented community, but very tight-knit when you hit upon a trend that a group of people are interested in.

You can easily identify potential brand clusters by watching what’s trending on Twitter at any given moment. Check out the hashtags to get in on this network and contribute some valuable information of your own that just might earn you some extra trendy clout.

  1. Community Clusters

Community clusters are exactly that, a cluster. You can often find them swarming around news events whether it’s local, regional, national or global. Community clusters are a great way to stay in the know of what is going on in a particular area.

Harness the power of community clusters by carefully crafting your content to what is most likely to interest them given their demographics and geographic location. Or find answers to particular questions – even public opinion – by joining in a tweet chat relevant to your topic of interest.

  1. Broadcast Networks

Next up is broadcast networks which include media outlets and famous individuals who are in the public eye. Public Relations professionals are most likely keeping a close eye on this communication network as they present relationships that could offer future publicity for your client or cause.

The best way to utilize the broadcast network on Twitter is to stay up to date and to offer meaningful information, when appropriate. Keep in mind that this network if most likely to be bombarded with news pitches and requests for retweets every minute of the day. They’ve become mostly immune to all the “noise.” Your best bet to breaking through is to first build a sincere relationship, only tweet when you have something really good to say and support them in return by retweeting and favoriting their tweets (with insightful comments, for bonus points).

  1. Support Networks

Finally there are support networks. These include companies or services with customer support and non-profit organizations who may offer emotional or medical support to their constituents. For the most part, the members of this network have a vested interest in helping you solve your problems. This is when one small tweet can go a long way to getting the support you need.

The best way to utilize support networks is to be kind, ask a sincere question or politely explain a problem and always, always use your manners! I stress this because it can be easy to get irritated when dealing with a customer service issue, but just as much as the problem is a reflection on the company, how you communicate with them is a reflection on your own brand.

Now that you have a better understanding of the 6 different types of Twitter networks, be sure and consider this information when planning your social media strategy. Who you’re trying target should shape your message and the way you approach questions/discussions. It can also help you organize your list of contacts to connect with them on a more personal level.

How have your social media efforts been impacted by Twitter’s distinct communication networks? Share your personal experiences by commenting below!

 

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The Art of Storytelling: Why This Tactic is so Valuable for Your Business

storytelling

The influence of storytelling can be found in all aspects of our lives. First, think of how we are entertained. We watch television and movies, read books and surf social media. All of these components include storytelling in one way or another. Now think about how we mentally and emotionally connect with the world around us. We share our day’s events with our friends by recounting them through a story. We read news stories in print and on the web. And we reminisce about old memories through stories that evoke every emotion imaginable.

Do you now see why storytelling is such an essential – and powerful – means to communicating a message? It’s important to remember that storytelling is anything but new. Before civilization knew how to write, we told stories as our only way of learning and passing along knowledge to one another. In fact, a good story teller was among the most respected and revered people in a community!

Before I turn this into a history lesson, I’ll finish with one thought. While our label for the modern day “storyteller” has many names, the gifted storytellers among us still rise to the top as charismatic and effective communicators. They are deemed likeable, influential and wise. There are several things we can all learn from these storytellers and apply toward our own business communications. Here are 5 ways to incorporate storytelling into your public relations and marketing efforts:

  1. Give the sweet and condensed version

People don’t want to read the next great American novel when learning about your business. They would much prefer the Reader’s Digest version that highlights the most interesting, impressive and important details, while skimming over the things that are basic and obvious. Say what you need to say in the fewest words possible and carefully select those words to have the greatest impact. The “less is more” theory absolutely holds true to your marketing content. Rarely will people spend more than 7 seconds trying to understand your message if it is not clear. Keep it simple and keep their attention!

  1. Call upon personal experiences

Bring the characters of your story to life by sharing their personal experiences – both triumphs and failures. This adds that “human element” that allows your audience to connect with your story on a deeper level. Another strategy is to write the story in first person, allowing people to hear your voice and associate you as the storyteller – not some anonymous third party. Not only does this add credibility, but it shows you are involved with your business on a very personal level and your customers can expect this same level of personal attention.

  1. Focus on evoking one emotion

So often business owners want to describe their services with numbers, statistics and cold, hard facts. People don’t connect with – or remember – this approach. Instead, people remember only how you made them feel. Take control of the emotions you evoke with your storytelling by thinking strategically and planning your content appropriately. Most importantly, select just one emotion and focus the details of your story on this emotion. For some industries, humor is the most effective. For other industries it’s pity or fear. And the list goes on and on. Do your market research to see what your target audience receives well and use this as the theme that brings your entire story together.

  1. Don’t make yourself the hero

In many cases, you as the business owner will play a role in your story. You can certainly be a character, but avoid making yourself the hero. Instead, focus on the people or the lesson. Speak directly to your target audience with your story by making it conversational and asking rhetorical questions. Or focus on teaching them a valuable life lesson by sharing your struggles as well as your successes as inspiration for what they might achieve. While you might very well be the hero of your story, take a backstage role and let your audience bask in the lime light.

  1. Remember your audience

Finally and most importantly, remember to whom you are telling your story. Sure, you are speaking to people, but what kind of people? Get inside their minds and figure out what makes them tick. Maybe they are tech-minded, science geeks. Speak their language! Don’t try to appeal to them with romantic, flowery language. It won’t work. For any type of marketing, you need to understand your target audience. Apply this knowledge toward how you shape your story.

Now that you have 5 strategies to keep in mind when crafting your own business’s story – take it and run with it! Tell a story that sets you apart from your competition. Tell a story that makes you relatable and likeable. Tell a story that inspires people that they can also achieve success against all odds. Let’s continue this beautiful tradition of storytelling and respect it with stories that are worth remembering for a lifetime!

How have you benefitted from the art of storytelling in your own business or personal life? Share your experiences by commenting below!

 
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Posted by on September 29, 2014 in Business & Success, Life

 

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