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Why Technology is Killing These 11 Essential Skills

The first Monday of each month, I dust off a favorite post from the Bennis Inc Blog archives and give you another chance to enjoy the wit and wisdom that’s been shared. Enjoy this month’s treasure – and if it inspires you – be sure to share it with family and friends!


Why Technology is Killing These 11 Essential Skills

Technology is a help as much as it is a hindrance. While we have used countless forms of technology to fuel our efficiency, organization and communication with one another and the way we impact the world, we have also lost some essential and valuable skills along the way.

What skills have suffered? Mostly our people skills and soft skills, but also a few others you might not expect! Let’s take at a look at the 11 skills that technology is killing and see if they apply to you as well.

Handwriting

I certainly hope I’m not the only one who doesn’t recognize my own handwriting on the rare occasion I need to send a written letter or jot down some notes. There are really limited instances that don’t allow for a keyboard to make our thoughts legible. While technology certainly provides ease and efficiency of writing, quality penmanship has become a lost art.

Why does this matter? There will always be instances when a pen and pencil yield a more “personal” product, like a thank you note. There will also be times when we simply will run out of battery or WiFi and need to ask for some paper to capture important thoughts.

Eye contact

We have the ability to communicate with more people than ever on a daily basis. Yet, this has made these countless interactions feel less personal. Contributing your opinion to an online thread of thousands of comments is nowhere near as direct and meaningful as a face-to-face conversation with someone over a cup of coffee. I’ve found that people are so engrossed in their technology, catching up on email or social networks as they walk to and from their next destination, that they forget to look up and see the “real life” people standing around them.

The result? We forgot to look into someone’s eyes when we are talking to them. Do you greet your cashier by looking him in the eye and asking “How are you?” Do you keep eye contact with someone as they answer your question? If not, these are all areas we should strive to improve by unplugging from technology and plugging into one another.

The art of small talk

For most career-minded individuals, networking and meeting new people is essential for growing your business. This often means making a lot of small talk. But quality small talk requires more than just asking someone the obligatory “How are you today?” or commenting on the weather. It requires attention to the situation and nonverbal cues that tell us what will engage that person.

Technology has distracted and disconnected us from the living, breathing world around us so much that we have lost the valuable skill of being able to have an off-the-cuff conversation with a complete stranger.

Basic math

I am not too proud (though embarrassed) to admit that my basic math skills are severely lacking. Funny enough, I do still know my times tables and have not forgotten how to add or subtract. What I’ve lost is my confidence and patience to do the work mentally. Why? Because of technology. Why spend twice the time coming up with an answer I am only 50% sure is correct when I can just whip out my phone, punch in some numbers and have full confidence in the right answer?

This, of course, is a dangerous mindset and one that will continue to spread from generation to generation as technology only becomes increasingly convenient and ever-present. The solution is not easy, but it can start with each of us personally. We should take pride in keeping our basic math skills sharp and utilize them even if it means taking a few extra minutes and double-checking our answers.

Social awareness

Social awareness is the modern day way to say common courtesy. As the result of our obsession with and reliance upon technology, we forget there are other humans around us. The most common examples I’ve come across are people forgetting to hold the door, stepping in front of a line of waiting customers and cutting people off with a grocery cart.

While these are simple scenarios, they do indicate a larger social problem. We are so consumed in our own (online) lives that we ignore the need to courtesy coexist with one another.

Committing things to memory

If you were without your cell phone and needed to call your closest friends and family, would you know their phone numbers by memory? Probably not! I know I have exactly two phone numbers memorized aside from my own, my childhood home phone and my husband’s cell. This means I couldn’t even call my own parents’ cell phones without referencing my contact list.

Technology is a great tool for storing important information and phone numbers are just one of countless examples. But think about how we also Google everything imaginable – even common things like the meaning of an acronym or the year WWII began. If we lost access to all technology, would we, as adults, be “smarter than a 5th grader?” I’m not so sure.

Appreciating silence

This skill is one I really see the importance of as an introvert, yet I don’t always practice it. Think of your work environment. Do you always need some sort of background noise like a radio or TV? When walking from one place to another, do you feel the desire to talk to someone on the phone or pop in your headphones? When is the last time you did anything (aside from sleeping) in complete silence for more than an hour?

Appreciating silence is an important skill because it forces us to clear out the mental clutter, listen to our thoughts and address issues that might be bugging us. All of these things are easily masked by technology and noise – but will cause stress and distraction if not given proper attention.

Feeling comfortable without “props”

Similarly to feeling uncomfortable in complete silence, how do you react to waiting for someone or something without any technology to distract you? I know if I am waiting for a client, a food order or to be called back for an appointment, I feel the need to read emails, check in on social media or catch up on texts.

There’s a level of efficiency with this, but that is soon fulfilled within a few minutes. The issue is when we aimlessly browse our phones or tablets as a distraction from the world around us. The next time you’re waiting for someone to meet you in a coffee shop, enjoy sipping your coffee and watching the real world unfold. It’s amazing what you’ll see that you would have missed otherwise!

Making plans and sticking to them

When making social plans on the weekend, I’ve often wondered what people did before cell phones when it came to changing plans or running late. From asking enough of my “older peers,” I’ve come to the conclusion that people simply did a better job of sticking to their original plans!

Thanks to technology we have the ability to endlessly change where we’re going, at what time and with whom. If you’re on the receiving end of all of these changes it’s frustrating to say the least. Back before cell phones and social media, once people left the house, they were expected to be where they said they were going – and they really made a better effort of honoring that.

Fully focusing on one thing

Using multitasking to be more efficient with your time is a huge myth. Why? We’re not machines. We cannot quickly or easily switch from one task to another without losing momentum in the process. When we multitask and try to do too many things at once, we don’t fully accomplish anything.

Technology has created an environment where it’s easy to multitask and pile on distraction upon distraction. One time I caught myself watching TV while surfing my iPad. I couldn’t remember what show I was watching and I had minimal recollection of what I was looking at on social media. Trying to multitask my leisure time was a moment of reckoning for me. We need to get back to applying our sole focus to one thing at a time, doing it well and moving on to the next task with a clear mind.

Feeling content

Finally and most importantly, our reliance upon technology has messed with our ability to feel content. This is a bold claim, but one I strongly believe is true. How do you feel when you surf social media? In seeing other people’s lives (which are inevitably a carefully framed highlight reel of the truth), how do you feel about your own? Recently there have been more and more times that I have felt worse after browsing social media – not relaxed or entertained, like I had hoped.

Technology provides us a big, open window into each other’s’ lives. As we peer through, we can’t help but compare what we see to our own reality. Using technology for this purpose fuels jealously, discontent and stress. The skill we really need to strengthen is our ability to be happy for one another while being equally happy for ourselves. We are all blessed in different ways!

Has the overuse of technology hindered some of these valuable skills for you personally? Or does this apply to someone you know? Share your experiences by commenting below!

 
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Posted by on December 5, 2016 in Life, Technology

 

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Can an Introvert Thrive in a Career in Public Relations?

Introvert

On several occasions, I’ve blogged about being an introvert and how this personality type impacts my personal and professional life in countless ways. Most people who meet me don’t believe I’m an introvert; after all, I’m not shy.

For anyone else who is an introvert, you know that while introverted people can be shy, this isn’t the true definition of the personality type. Rather, it’s where you gain your energy. For introverts, we gain our energy from solitude. We can – and often do – enjoy being around people, but only for so long. Once our energy is drained, we crave the peace and rejuvenation of being in a low key environment.

I like to think of myself as an “outgoing introvert.” When I’m running on a full tank of energy, I shine in the social spotlight. Then, like the flip of a switch, I’m ready to retreat and recharge. Choosing a career in public relations may seem like a poor choice for my personality type, but quite the contrary. I’ve found it to be a great fit for several reasons.

If you can relate to being an “outgoing introvert” with a passion for communicating with others, the good news is that you can absolutely thrive in a career field like public relations. However, there are several key things you must be willing to do. Take a look!

Step outside your comfort zone

It’s important to keep in mind that being an introvert is a characteristic and not an excuse. Sure, I’m an introvert, but I know I still have to push myself outside my comfort zone to serve my clients. That may mean video conferencing, making cold calls, emceeing an event or stepping in front of the television camera. The truth is, I don’t necessarily like doing all of those things, but I will do them because it’s part of my job.

Design a workspace that works for you

I work from home where I have a calm and quiet work space with very limited distractions. I can fully immerse myself in the task at hand without being interrupted by phone calls, a chatty coworker or impromptu team meetings. This is how introverts function best. We can become deeply focused, and therefore extremely efficient with our time. We also get to reserve our energy for work without having it drained by small talk and frequent interruptions.

Schedule commitments well in advance

In public relations, it’s necessary to attend client events, networking functions and educational opportunities to stay top of mind and on top of trends. As an introvert, there’s nothing I hate more than having a commitment sprung on me at the last minute. I often have my days planned out and if socializing wasn’t part of the plan, I likely won’t have the energy or right frame of mind to enjoy the event. I make every effort to schedule conference calls, meetings and events at least several weeks in advance so I don’t overload my schedule and so that I allow myself downtime every day.

Protect your personal time

Finally, I protect my personal time like it’s a commitment on my calendar, even if it’s just allowing myself time to read, write and maybe even nap. This downtime is what allows me to work efficiently the rest of the day, knocking of tasks far quicker than I would if I let myself burnout without a break. If someone wants to spring an impromptu meeting or phone call on me during this personal time, I make every effort to push it to another time that I have available for such tasks. Even the most hectic of days are far more manageable when I know I have an hour of personal time to regroup, refocus and reenergize.

Can you relate to being an introvert and working in an “outgoing” career field? How do you set yourself up for success so that you don’t burnout each day?

 
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Posted by on November 21, 2016 in Business & Success, Life

 

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How to Job Hunt While Working Your Current Job

how-to-job-hunt-while-working-your-current-jobJust because you’re currently employed doesn’t mean you’re done looking for your next opportunity or career move. In fact, it’s smart to begin planning your next steps before you quit your current job to avoid a lapse in pay or a gap in your resume. The downside is it can be challenging to find enough hours in the day to fulfill the responsibilities of your current job while putting forth your best effort to find a new one.

From our first-hand experience with this very scenario, we have four helpful tips to make your “working” job search just a little bit easier. Take a look!

Block schedule time for job hunting

Just like you schedule your current work tasks and appointments, you need to also schedule the daily tasks and milestones you need to accomplish to keep your job hunting on track. Treat it like any other commitment on your calendar and make a dedicated space for it. On what day and what time will you check for job listings? When will you update your resume and send to potential employers? When will you schedule interviews? Allow margin in your daily work schedule to accommodate these extra tasks.

Update your Resume

Before you start diving into the application process of your job search, dust off that resume! Take the opportunity to first update your most current employer, if you plan to use them as a reference. Next, research the latest resume template trends and update your formatting, as necessary. Carefully review your content and adjust any areas that may or may not be relevant for the new job you’re seeking. Lastly, add any marketable skills and attributes that would make you more valuable and appealing to your prospective employer.

Take advantage of online resources

With today’s technology, we are fortunate to have instant access to countless resources that can make job hunting easier. First, make sure your Linkedin profile is up to date and professional looking. Next, create a profile on popular job seeker websites. Also browse these same sites for potential job opportunities. Finally, familiarize yourself with your ideal employers’ websites to see if they have listed any job openings or career opportunities – and check back often!

Schedule time outside of work

Working a fulltime job while looking for a new fulltime job is essentially working two jobs. It will require a lot of time and dedication, but the reward is a new career that you love! It’s important to not use hours of your current job to look for a new job. Not only could this get you fired, it can also jeopardize this employer as a future reference on your resume. Basically, this requires you to use your personal time to job hunt, which is fair and reasonable. You will need to sacrifice social time and maybe even a little sleep and relaxation to put in the hours to find your new dream job. If this hard work seems intimidating, you should carefully consider your motivation to get a new job. No matter what, a career change requires a lot of work as well as stepping outside your comfort zone. If you’re committed to making a change, these (temporarily) long hours should seem manageable, given the potential reward at the end!

Are you currently looking for a new job while simultaneously working a fulltime job? Let us know how you balance both responsibilities or ask us a question related to this topic!

 
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Posted by on November 14, 2016 in Business & Success, Life

 

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How to Professionally Fire a Client

The first Monday of each month, I dust off a favorite post from the Bennis Inc Blog archives and give you another chance to enjoy the wit and wisdom that’s been shared. Enjoy this month’s treasure – and if it inspires you – be sure to share it with family and friends!


How to Professionally Fire a ClientIn an ideal world, we would all become best friends with our clients and enjoy the work we do for them so much that we would wonder why we’re actually being paid. But in reality, some clients push us to the point of resolving that no amount of cash is enough to offset the stress and anxiety they add to our lives.

If you’re forced to make the tough decision of whether or not to cut ties with a client, it’s important to do so with professionalism and class. Even a strained client relationship has the potential to yield future leads and recommendations if you make the effort to leave with a mutual understanding.

Take a look at this list of common “problem clients” and how you can professionally approach each with a breakup line better than “Let’s see other people.”


The offense: Late (or nonexistent) payments

Everyone has a rare moment or two when a payment gets lost in the shuffle or maybe a particularly hectic month that causes you to make a late payment. But for this type of client, it happens all the time! It’s like they pay no attention nor do they care about your payment policy (i.e. net 30 days), yet they still want all their services delivered on time.

What you wish you could say: “I’m wasting way too much time pleading for your payments and acting like I actually believe your endless excuses.”

What you should say: “I enjoy working with you, but you are consistently late with making payments while I continue to meet your project deadlines. Out of respect for my time and for my other clients, I can no longer accommodate this relationship.”

Words of wisdom: After poking and prodding this type of client with reminders about making their payment, you might finally receive a check (sometimes with a nice “forgive me” note) and be tempted to continue the cycle with just “one more chance.” Just keep in mind that this relationship will continue to add stress to your day and steal time from your other clients. If you do feel compelled to stick with them, suggest that they move to quarterly payments (so that you’re only hunting down checks every 3 months) or invest in a system where you can automatically charge their account – businesses do it all the time!


The offense: Wants the moon and the stars on a shoestring budget

In my personal experience, these clients have been among my smallest accounts, yet ate up more of my time than clients paying 10x as much! They are great at micromanaging and wearing you down with negotiations on your pricing and requests for “just one more thing.” While you always want to under-promise and over-deliver for your clients, this business model is simply not sustainable.

What you wish you could say: “You are impossible to please and we’re losing money on you.”

What you should say: “I’ve carefully considered my workload and unfortunately I can no longer accommodate your needs at this time.”

Words of wisdom: The first red flag that you’re dealing with this type of client often occurs as early as contract negotiation. They may try to talk you down on price while refusing to take out any of the services you propose. Use your gut to decide whether to proceed with working with them, but keep in mind that the relationship cannot go on if you are constantly taking a loss each month on their billable hours versus the amount they are actually paying you. It’s not fair to you or to your other clients.


The offense: Verbally abusive

In personal relationships, we are far less likely to accept verbal abuse; yet so often we allow this to go on for far too long in business relationships. This type of client is one that is directly or indirectly demeaning and negative towards you or your staff. They may yell and swear at you, threaten you, or ever so subtly and indirectly put down your work. Whether the verbal abuse is obvious or subliminal, you cannot stay in this relationship.

What you wish you could say: “I dread interacting with you and no amount of money could offset the emotional damage you have caused.”

What you should say: “I strive to provide my clients with the best service possible and unfortunately I am no longer able to do that for you because of the difference in our work cultures and communication styles.”

Words of wisdom: The bottom line is no one ever deserves to be verbally abused and you must end a client relationship immediately if this occurs. I promise you, it never gets better. No amount of money is worth this stress.


The offense: Doesn’t respect time or boundaries

This type of client is toxic because they can really disrupt your work-life balance. They don’t respect your time by expecting you to meet tight deadlines, canceling meetings at the last minute, asking you to start a project and then changing directions or failing to get you the information you need to do your job. They also encroach on boundaries by expecting you to be available in the evenings and on the weekends and to be doing work for them during this time.

What you wish you could say: “You may pay me for my time, but you don’t control all of it. I need time to do other things that simply don’t involve you.”

What you should say: “It’s one of my top priorities to provide adequate time and attention to all of my clients. Due to my current workload, I am unable to commit to the hours you need from me and I cannot continue our partnership.”

Words of wisdom: There will come a time when important projects require you to work late into the evenings or on the weekends. However, this should not be the case for most of this client’s projects. If they insist that all of their work is propriety, where does that leave your other clients on your list? While you may be doing work for your clients, you are still your own boss and must maintain a sense of control over your time by letting go of clients who don’t respect these necessary boundaries.


The offense: Bigger problems are brewing within the business

This client wants you to have the magic solution to fix all of the problems within their business even when this task goes far beyond your area of expertise. For example, the client is asking for a new website, but really this is merely a bandage on a gaping wound of mismanagement, a weak business model and an unhealthy company culture.

What you wish you could say: “You are a mix bag of problems and bad decisions. It would take an entire overhaul of your business to prevent you from inevitable bankruptcy.”

What you should say: “While I would be happy to provide you with services that fall within my area of expertise, it’s come to my attention that you need help in additional areas that would impact the success of my work. At this time, I cannot take on your project until you have first resolved these other important matters.”

Words of wisdom: No one has all the answers – or expects anyone else to. If your client looks to you to be their marketing director as well as their business partner, investor, therapist and cheerleader…don’t walk away, run! Unless they acknowledge a good understanding of these other problems and demonstrate their determination to fix them, this is a toxic relationship that will only bring you both down.

Have you ever had to make the tough decision to fire a client? What was the determining factor and how did you handle it? Share your experiences by commenting below! 

 
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Posted by on November 7, 2016 in Business & Success

 

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How Public Relations is Different than Marketing

how-public-relations-is-different-than-marketing

If you use public relations tactics and hope to get results that really only marketing can produce, you’re going to be frustrated and likely begin to doubt the effectiveness of using PR to grow your business. The same is true if you mistakenly use marketing tactics and hope to get results that are more PR-related.

So what do you need to know? Let’s cut to the chase and set the record straight on the biggest and most important differences between public relations and marketing. This is not to say there won’t be exceptions to the rule. There always are. But for the sake of drawing a clear line, take these statements with a grain of salt.

Marketing is proactive. Public relations is reactive.

Marketing is almost always planned and purchased well in advance. Whether that’s a direct mail piece or promotional materials. When needed, public relations can be reactive in an effort to solve a problem, address a concern or announce something newsworthy. As a PR professional, I would certainly advocate to not make your PR efforts solely reactive. That’s as silly as it is dangerous. Public relations can and should be both proactive and reactive; however, marketing is rarely if ever reactive.

Marketing is business. Public relations is communications.

Here me out on this one. At Penn State (and likely at many other colleges across the world), my major of public relations was housed in the College of Communications, along with other majors like advertising and journalism. Marketing, however, was in the College of Business. This may seem trivial, but really it can help you understand just how closely marketing is linked to business and public relations is linked to communications. From the time someone begins to formally study one of these industries, they are placed on one of two very different paths.

Marketing changes your bottom line. Public relations changes public perception.

If you want to know if you marketing tactics are working, look at your bottom line. How have they impacted sales? On the other hand, quantifying your public relations efforts isn’t so straightforward. A good PR strategy will help to positively change the public’s perception of your brand. This can be tracked in various ways including focus groups and customer surveys, but the data tends to be harder and more expensive to obtain than simply pulling last quarter’s sales numbers.

Marketing is focused on sales. Public relations is focused on relationships.

If you remember nothing else, remember that marketing is growing sales and public relations is growing relationships. By growing relationships, this often leads to greater sales – which is why marketing and PR work well to support one another – but this is not the main focus. This understanding is critical because all too often I run into clients who are disappointed that PR isn’t producing higher sales, when that’s not its number one objective! If your focus is sales, look to marketing and if your focus is increasing good will with your customers, look to PR. Both will work together to grow your brand, but in their own unique way.

Still struggling to differentiate when to use Public Relations and when to use Marketing to grow your business and brand? Ask a question and let us help you answer it!

 
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Posted by on October 31, 2016 in Business & Success

 

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How Public Relations is different than Advertising

PR vs Advertising

So often lines are blurred when it comes to Public Relations and Advertising. While the two certainly overlap, there are distinct differences that determine how and when you should use them in your communications strategy.

A solid plan can and should have elements of both, but it’s important to understand their unique roles and seek out different professionals to represent each one to ensure you’re not using Advertising to solve a Public Relations problem or vice versa.  Take a look at our simple, but helpful overview of these two industries.

Public Relations is…

Earned

Public Relations is also referred to as earned media or earned placement. You don’t pay for the specific placement of content, but there are other costs associated with issuing media relations and content creation that often comes in the form of paying a PR professional to create and disseminate this for you. However, compared to true advertising costs for the same size placement, PR is often a much more cost-effective option.

Viewed as objective

The goal of Public Relations is to garner earned media such as a newspaper article or news segment based upon the information you share in your media advisory or press release. Ultimately, it’s the media outlet producing this content for you, with their byline. As a result, readers or viewers often see this content as more objective (as objective as media can be, right?) than paid advertising which gives it trust and credibility.

Not always in your control

And while free and credible content are both great aspects of Public Relations, it’s important to remember that on the flip side, you are not in full control what’s written about you. Issuing a press release doesn’t mean a reporter will choose to republish every last detail you include. A good PR professional will carefully monitor how the media interprets your story and quickly react if there’s anything inaccurate or undesirable.

Advertising is…

Paid

Most obviously, Advertising costs money. You buy placement when you want it and how you want it. Every media outlet has their own department of sales reps to accommodate this very industry. They are constantly putting together new and enticing ad packages to get businesses to “pay for play.”

Viewed as subjective

Your audience will almost always know that an advertisement is paid placement. In a magazine, articles are marked as “advertisement” or “sponsored content.” On TV, a commercial spot is obviously different from a real news segment. Regardless of how truthful your ad is, your audience will view it with a bit more skepticism because they know you paid for placement and can (generally) say whatever you want.

In your control

Because you pay for specific placement of specific content, Advertising is a lot more controlled than Public Relations. You know exactly when an ad or story will run and what it will look like or say. Although the price of placement can be steep, you fully control your message.

Do you work in either the PR or advertising industry? What other differences would you say are most important?

 
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Posted by on October 17, 2016 in Business & Success

 

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6 Things You Probably Didn’t Know About Public Relations

6 Things You Probably Didn’t Know About Public Relations

Public Relations can be a vast and confusing field – even to us professionals who work in this very industry each and every day. What is Public Relations, or more importantly, what isn’t? Rather than dig into the deep history, which you can Google online anyways, I thought I’d share six fun facts about things you likely didn’t know about Public Relations. In doing so, I hope you learn a little bit more about the industry and understand how communication is woven into quite literally everything we do.

The Public Relations industry is credited as being 100 years old, but public influence and communications management goes back as far as ancient civilizations.

Some of the most historical figures earned their success by being influential communicators. Really, even today’s current leaders – whether that be in government, business, nonprofit, entertainment or some other industry – have risen to the top through public influence. We are always using PR tactics to communicate with one another (and to essentially get what we want) in our daily lives, we just often don’t think about it that way.

There are 7,000 Public Relations firms in the United States alone.

I don’t know about you, but that number is a lot bigger than I expected. From PR powerhouses that occupy several floors in a skyscraper, to a sole proprietor working from home, Public Relations professionals are often right around your corner. This is all the more reason to seek out their expertise to make the most of your communication efforts!

Public Relations is not a 9-5 job; it’s 24/7.

Though we mostly try and set reasonable “office hours,” we really know that when a task needs done – even if that’s at 2am – we’re going to hop online and do the job. Especially when it comes to crisis management, certain things simply cannot wait until the next business day. The media never sleeps and neither do PR professionals (though we do nap, sometimes).

An estimated 275,200 are employed in PR, but 34% may retire in 4-7 years.

The Public Relations industry fuels a lot of jobs! Just as quickly as colleges and universities are pouring out fresh talent, older professionals are also looking to retire from the game. Furthermore, the growing importance of Public Relations in nearly everything we do, creates a growing need for even more qualified communicators. The bottom line is that PR can be a very rewarding (and lucrative) career to those with both passion and talent. Don’t be afraid to jump in!

Social media press releases didn’t exist until the early 2000’s.

The Public Relations industry has vastly changed as technology has evolved. Before there was Facebook (Was there ever such a time?!), there was no need for the social media press release. Before email, press releases were faxed and before fax machines, press releases were delivered by pony express (I’m kidding, but you get my point). With every new advancement of technology, us PR professionals have to keep close tabs on how this will impact our industry.

The FedEx logo has won 40 design awards and was ranked as one of the eight best logos in the last 35 years.

fedex logo

What this fun fact really tells us is that simplicity and consistency is the key to creating a successful brand. People make Public Relations (and marketing and advertising, for that matter) far more complicated and overwhelming than it needs to be. Stick with your gut reaction and go with what makes you feel good. After all, Public Relations is really about how you make your public feel.

Do you have some other fun facts to share about the Public Relations industry? Join in the conversation by commenting below!

 
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Posted by on October 10, 2016 in Business & Success

 

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