The Secrets to a Successful Business Outsourcing

This guest article comes to us from Flexisource IT. Flexisource IT is your best gateway to top-caliber fully managed IT teams dedicated to servicing Australian businesses and startups to scale up and grow rapidly. Business outsourcing can give any company the boost it needs, whether it is a startup, a small to medium enterprise, or … Continue reading The Secrets to a Successful Business Outsourcing

Best Customer Support Techniques to Improve User Journey

Customers are the lifeblood of any business. They are the ones who generate revenue by purchasing products and enhancing sales. So bringing the best customer support techniques to improve their journey is the responsibility of the businesses. But before we dive deeper into that, let's first understand what's meant by the 'User Journey.' The user … Continue reading Best Customer Support Techniques to Improve User Journey

How to Stay Focused When Conflict and Negativity Seep Into the Workplace

Meeting the daily demands of your career is challenging enough, let alone adding on conflict and negativity which creates a whole other hurdle to cross. This could be a conflict in a professional relationship or a personal one; both are equally distracting and painful to navigate. If you're like me, I don't like conflict. I … Continue reading How to Stay Focused When Conflict and Negativity Seep Into the Workplace

The Keys to Effective Communication in a Global Team (Guest Contribution from Jennifer Hahn Masterson)

The following post comes to us from Jennifer Hahn Masterson, an experienced content strategist with a focus on business communication. Learn from Jennifer how to effectively communicate with your team, even when they seem "worlds" apart. The global pandemic might have forever altered the way we live and work. But it also woke many business … Continue reading The Keys to Effective Communication in a Global Team (Guest Contribution from Jennifer Hahn Masterson)

Importance of Employee Education for Cybersecurity (Guest Contribution from Keith Coppersmith)

The following post comes to us from Keith Coppersmith, an experienced business consultant who serves small businesses and startups. Learn more about Keith in his bio following this article. The average global cost of a data breach in the last five years has increased to$3.92 million, and the numbers keep climbing. It is important to … Continue reading Importance of Employee Education for Cybersecurity (Guest Contribution from Keith Coppersmith)

Regain Your Day by Eliminating These Biggest Wastes of Time

What would you do with more hours in your day? While actually creating more time isn’t possible, you can become more productive with the time you’ve been given and use it toward things that move the needle for you, whether personally or professionally. The “time hacks” I’m going to give you here aren’t the typical … Continue reading Regain Your Day by Eliminating These Biggest Wastes of Time

Stop Making Project Management Complicated

As a business owner, project management is right at the top of the list of core services I provide to my clients. I ensure the deadlines we set any myriad of communication projects, are met and that at any given moment, I know the status of the project and who holds the ball to move … Continue reading Stop Making Project Management Complicated

The Number One Solution to All Communication Problems

At the root of all communication problems, there is essentially one thing that goes wrong that snowballs into every scenario you may have encountered. Whether you’re trying to communicate with a toddler or a CEO, someone of a different culture or someone of a different political viewpoint, effective communication hinges upon one thing. And that … Continue reading The Number One Solution to All Communication Problems

Best Practices for Internal Communication During a Crisis

We have touched upon the topic of crisis communication before, but there are many more aspects of this valuable area of PR we need to cover. While it may not be the most comfortable or pleasant topic to discuss, it's fundamentally important to your customers, employees and ultimately your brand. Crisis communication certainly includes how you communicate a consistent … Continue reading Best Practices for Internal Communication During a Crisis

5 Ways to Create a Culture of Empowerment (Guest Blog by Sarah Pike)

The following post comes to us from returning guest blogger, Sarah Pike. Sarah is a freelancer and teacher with a passion for sharing innovative ideas about entrepreneurship, productivity and company culture. Be sure to visit her author's bio below to learn more and connect! ———————————————————————————————— 5 Ways to Create a Culture of Empowerment If you’re tired of obscure strategies about more … Continue reading 5 Ways to Create a Culture of Empowerment (Guest Blog by Sarah Pike)