The Most Effective Way to Follow-Up

There’s one exclamation that I’m sure to say at least once a week (often with my hands on my head for emphasis). “I spend WAY too much time following-up with people!” How many of you share my grief? I can’t stand the blazing bold font of an email message that’s not yet been answered. If … Continue reading The Most Effective Way to Follow-Up

When A “Courteous Follow-Up” Is No Longer A Courtesy

There are some days where I feel like it’s a battlefield of communication where emails and phone calls come whizzing at me with more force and fury than actual bullets. I try and put up a good shield by opting out of junk mail as quickly as I seemed to get signed up for it, … Continue reading When A “Courteous Follow-Up” Is No Longer A Courtesy