4 Ways to Improve Sales and Follow Up Techniques (Guest Contribution from Keith Coppersmith)

The following post comes to us from Keith Coppersmith, an experienced business consultant who serves small businesses and startups. Customer expectations are starting to hit all-time highs with as much as 76 percent of consumers  saying that it is easier than ever to take their business elsewhere. With those numbers bound to go up in the …

The Most Effective Way to Follow-Up

There’s one exclamation that I’m sure to say at least once a week (often with my hands on my head for emphasis). “I spend WAY too much time following-up with people!” How many of you share my grief? I can’t stand the blazing bold font of an email message that’s not yet been answered. If …

When A “Courteous Follow-Up” Is No Longer A Courtesy

There are some days where I feel like it’s a battlefield of communication where emails and phone calls come whizzing at me with more force and fury than actual bullets. I try and put up a good shield by opting out of junk mail as quickly as I seemed to get signed up for it, …