The hard truth is that at some point in your professional career you will need to deliver news that is negative, critical, or disappointing to someone else. We are humans, after all. This means we're going to make mistakes and continually adjust from the steep learning curve that is life. Being perfect in an effort … Continue reading The Professional Way to Deliver Hard News
We all work to serve our customers and clients to the best of our ability. Never do we put it on our to-do list to royally mess up something so that we can destroy business relationships and lose lots of money – and least no sane person does this. Unfortunately, that doesn’t stop bad things … Continue reading How to Solve Business Mistakes with Grace and Professionalism
For anyone who has worked summer jobs, internships, entry level jobs and hey, even high-profile, but highly demanding roles within a business, you know this to be true. There are drawbacks to every job you’ve ever worked. The hope for a happy career is to ultimately find a job where the positives outweigh the negatives … Continue reading How Some of the Worst Jobs Have Made My Career Better
During the winter months, especially here in Pennsylvania as we approach some of the coldest and darkest days, it’s natural to want to batten the hatches, pull the shades and slow everything down for hibernation. This is the time of year when depression skyrockets and motivation plummets. It’s a dangerous combination for businesses who need … Continue reading If Your Business is on a Budget, Don’t Make This Deadly Mistake!
As business owners, we’re faced with some tough decisions. In order to make ends meet we sometimes have to tighten our budget and cut out the non-essentials. What any experienced business owner will tell you is that there are certain areas of a budget that should never make their way to the chopping block – … Continue reading Are You Making this Deadly Marketing Mistake?
These days, everyone is on social media. But really though. There are fan pages for cats, Twitter profiles for cartoons and Instagram accounts devoted solely to food. It’s no wonder every business wants to also have a presence on these platforms because it’s where they can reach their targeted audience with interactive content that sparks … Continue reading Are You Making the Biggest Social Media Mistake?