Good, Cheap, Fast: The dilemma of providing ideal service

The first Monday of each month, I dust off a favorite post from the Bennis Inc Blog archives and give you another chance to enjoy the wit and wisdom that’s been shared. Enjoy this month’s treasure – and if it inspires you – be sure to share it with family and friends! Just a few days ago … Continue reading Good, Cheap, Fast: The dilemma of providing ideal service

Delivering Happiness: How to Provide Clients with More Than Just Services

Whether you are an entrepreneur growing a small business or a CEO of an established company, you likely understand the importance of “delivering happiness” to your clients. Your clients expect to receive quality service and products from you – that’s standard. But what really makes your business stand out is going one step further to … Continue reading Delivering Happiness: How to Provide Clients with More Than Just Services

When A “Courteous Follow-Up” Is No Longer A Courtesy

There are some days where I feel like it’s a battlefield of communication where emails and phone calls come whizzing at me with more force and fury than actual bullets. I try and put up a good shield by opting out of junk mail as quickly as I seemed to get signed up for it, … Continue reading When A “Courteous Follow-Up” Is No Longer A Courtesy

Good, Cheap, Fast: The dilemma of providing ideal service

Just a few days ago I was in a local mechanic’s shop and amidst the shelves stacked high with dusty papers and some foreign-looking objects that were likely common knowledge auto parts, there was a simple sign hung on the window that looked into the garage. It read, “We offer three kinds of service: Good … Continue reading Good, Cheap, Fast: The dilemma of providing ideal service

Examining the Foundation of Effective Teamwork (Guest Blog by Todd Shirley)

This week's post comes from returning guest blogger, Todd Shirley. Todd is a talented writer with a wealth of knowledge to share. I hope you are inspired to leave a comment or engage in conversation after reading this post. To learn more about Todd, please visit his biography at the end. ------------------------------------------------------------------------------------------------ Examining The Foundation … Continue reading Examining the Foundation of Effective Teamwork (Guest Blog by Todd Shirley)

Your Brand is Your Identity (Guest Blog by Cheval John)

The following blog post is part of the Bennis Blogger Battle. Support Cheval by "Liking" this post, leaving a comment and sharing it on your social media! The blog with the most hits, wins. ------------------------------------------------------------------------------------------------ Most people understand and implement the concept of branding in their business every day. It is also most people that … Continue reading Your Brand is Your Identity (Guest Blog by Cheval John)