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More Than Words: How Visual Content Improves Your Blog

How Visual Content Improves Your BlogBlog posts are one of the most popular and powerful ways to engage your audiences through online content. However it’s not enough to set up a blog, sit back and wait for your audience to flock to you. In order to grow a community of loyal readers, your blog needs more than just quality content. It also needs visual elements to grab attention, reinforce your brand and increase SEO.

Now, the Bennis Inc blog has room for improvement in this area as well! As we strive to do a better job of incorporating more visual content into our weekly posts, we thought we’d share with you five reasons why we know this to be so important. Take a look!

 

Visual content…

Grabs attention, especially when shared on social media

If you want to draw more readers to your blog, it’s important to make your posts look good when shared on social media. Without visual content, people will see a blank square and a snippet of content that may not be enough to stop them from scrolling on by. Set yourself up for social sharing success by always including at least one image per blog that clearly represents the theme of your post, so that when people see it as a thumbnail they know right away they want to read more!

Emphasizes your main points

Visual content is a powerful opportunity to highlight and emphasize the main points of your blog. Much like how we use subheadings to make content easily digested, images and graphics next to each main point help guide readers through your content. Visual content also makes your main points easy to remember and reference again in the future.

Visual content helps shine a spotlight on the main points you want to reader to takeaway.

Visual content helps shine a spotlight on the main points you want to reader to takeaway.

Reflects the style of your brand

Your blog is a direct reflection of your brand and therefore should use the same quality of images you would feel comfortable publishing on your website or social media. Everything needs to work together to reinforce the same message. Use visual content on your blog to create continuity for visitors who are likely to jump from your blog to your website and vice versa.

Captioning the photo with keywords gives search engines another way to find you

Most people know, but forget to fully utilize the fact that the photos you post on your blog are indexed by search engines. This makes visual content yet one more way you can improve your SEO. Make sure every photo you post is named and captioned with your most relevant keywords. Captions are also important for engaging readers and connecting each image back to your content.

Glowing Illuminated Love light photo lamp

We “love” this photo because we took it ourselves! It’s clean, simple and modern, much like the Bennis Inc brand. Plus, it represents something we get to see in daily life.

Provides an opportunity to insert a personal touch (by using your own photos)

Finally, visual content is a great way to let your personality and brand shine through your words. It’s a smart idea to build up your own stock image gallery of photos that share your story. Then, you will always have these available to use on future blogs. By using your own photos, you don’t have to worry about running into licensing issues, plus you’ll further engage your audience with visuals that are far more unique and captivating than those generic stock images.

How do you incorporate visual elements on your blog or website to attract visitors to your content? Share your ideas by commenting below!

 
 

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Delivering Happiness: How to Provide Clients with More Than Just Services

How to Provide Clients with More Than Just Services

Whether you are an entrepreneur growing a small business or a CEO of an established company, you likely understand the importance of “delivering happiness” to your clients. Your clients expect to receive quality service and products from you – that’s standard. But what really makes your business stand out is going one step further to provide them with unexpected, but much appreciated benefits. These benefits are the reason people will come back to you time and time again for more business.

So what can (and should) you do to provide more than just your basic goods and services, but to really deliver happiness? Take a look at these four tips.

Tip #1: Share your advice or expertise at no charge

No one likes to feel like they’re getting “nickel and dimed.” It usually takes one a few minutes of your time to share a little extra advice or expertise with your clients. For example, someone might ask for advice on getting more likes on their Facebook page. Rather than stick them with a costly proposal right off the bat, offer one or two simple tips to establish credibility and build trust. You shouldn’t invest too much time in free advice, but giving just a little at no charge will almost always come back to you ten-fold in future business.

Tip #2: Form a friendship…get to know about them, personally!
Solid connections and meaningful relationships are at the heart of every successful business. Keep this in mind as you cultivate your client relationships into friendships. Really get to know your clients and customers. Remember their birthdays, the names of their children and their hobbies. Not only will this give you something to make small talk over at your next meeting, it will also demonstrate your listening skills and attention to detail. Clients who are friends are more likely to be satisfied with your service and stay loyal to doing business with you in the future.

Tip #3: Resolve any issues promptly and for free (as long as reasonable)

Solving a problem promptly and effectively is a great opportunity for your business to create happy clients. Use the “customer is always right” motto and resolve the issue without sticking your client with a bill for it (so long as it’s a reasonable request). Yes, you may lose a few bucks in billable hours, but you will more than make up for it in future business from a happy and loyal customer. (Note: if this proves to be a reoccurring theme with a client, it may be time to weight the cost-benefits of the relationship altogether).

Tip #4: Follow-up to see how they’re enjoying your product/service

Timely and friendly follow-up is key for delivering happiness to your clients. You don’t want to be intrusive or annoying (like that waiter that pops over 7+ times during a meal asking if everything is okay), but regular “check-ins” can help to nip any issues in the bud before they leave a lasting negative impression. Clients may not be inclined to bring up an issue thinking it’s too small to initiate a conversation about it. But if you present an easy opportunity for them to speak up by being the first to ask, you’d be surprised how some little adjustments early on will keep a client much happier in the long-run!

How do you go above and beyond to provide your clients and customers with more than just goods or services? Share your personal thoughts by commenting below!

 
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Posted by on May 16, 2016 in Business & Success, Life

 

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Clearing Out the Mental Clutter

The first Monday of each month, I dust off a favorite post from the Bennis Inc Blog archives and give you another chance to enjoy the wit and wisdom that’s been shared. Enjoy this month’s treasure – and if it inspires you – be sure to share it with family and friends!


Clearing Out the Mental ClutterSimply put, clutter is stuck energy. It’s a clog in our mental piping that prevents us from working, communicating and acting as effectively as we could. There are more than enough mental-clearing techniques to help us relax and refocus, but these don’t address the ways in which we rebuild the same cluttered mind every day. Here are just a few instances where mental clutter may be messing with your psyche and some easily implemented fixes to help you start moving forward.

Clean out your email inbox…every single day – Take a moment and click over to your email. What does your inbox look like right now? If this is the beginning or middle of the work day for you, chances are you’ve accumulated quite a few messages. That’s normal. But how many of these messages were rolled over from the last work day? Some of these messages may even be from several days or weeks ago. If so, you’ve unknowingly been creating your own landfill of emails which might be making for a pretty unpleasant work environment. The fix? Clear the inbox clutter by treating it like a to-do list. Any email that comes in should be read and prioritized before the day’s end. Some emails are a quick response and easily taken care of. Others will require some time or further action before it can be considered ready to archive. For these types of message – utilize folders! I’m always surprised by the number of people who don’t take advantage of the folder organization Outlook and Gmail provides. Label them with titles most applicable for the messages you commonly deal with and the actions they require. With these messages organized, you’ll never risk them “disappearing” under the heap of emails that build up over a week’s or month’s time. Since starting this practice myself, I’ve been much more aware of the messages requiring my response at any given time, know where to find them when I need them and have all but eliminated the dreaded “I don’t think I ever saw that email” moment.

Remove mental clutter by removing physical clutter – I’m not sure when this began for me, but to this day if I’m in a messy environment, I can’t work as effectively. I need to have a clear space which translates to a clear mind. In the midst of a project or a busy day, it’s completely acceptable to have some small mountains of paper fill your desk, but by the day’s end be sure these mountains aren’t left for you to climb over the next morning. If you tackle your physical clutter every day, each new day will begin with a clear desk and a clear mind.

Capture your thoughts in writing – In a world surrounded by cutting-edge technology, you may be surprised to know that we’re still allowed to be human. By this I mean we aren’t expected to commit every task, appointment, phone conversation or change in plans to memory. The times in which I have a lot of mental notes to remember are among the times when my mind feels the most cluttered and least productive. So write it down! Whether this is a pen and paper to-do list, phone app, word document or calendar reminder, capture your thoughts however best fits your lifestyle. It’s simple…the more you put in writing, the less that’s on your mind.

Eliminate unnecessary noise – When I first began running Bennis Inc I would often keep a television set or music on for “background noise.” It’s not so much that I would become distracted by the show on TV or the artist singing the song, but I would become distracted (and irritated) simply by the noise. It was competing with my inner thoughts and making me work harder to concentrate on the task at hand. The silliest part is that I was self-inflicting this irritation and audio clutter. I now recognize that I prefer to work in as close to a silent environment as possible. Some days this can even be setting the phone to vibrate and turning off email alerts. I don’t doubt that some people may work better with a little bit of background noise, but I urge you to try at least one day “working silent” to be sure you’ve given this option a fair shot. It’s not boring when your thoughts really get on a roll!

Address what’s really fogging your mind – If you’ve made your best effort to eliminate all of the mental clutter by following the steps listed above, but you’re still feeling fuzzy and unfocused, there’s a good chance there’s something else in play. What’s really fogging your mind? Mental blocks can come from feelings we’re harboring about a relationship problem, financial stress, or recent negative experience. These aren’t just clutter; these are actual issues that should be dealt with fully. If a personal situation has you distracted in other areas of life, you can’t bury it deeper and hope it will go away. The best thing to do to resolve this completely is to talk it out, go for a run to clear your head or seek a solution if one is possible. Once this major mental plug is removed, you can return to addressing the rest of the minor clutter rolling around.

Whether your mind is cluttered or organized right now, share with us some of your struggles or secrets to achieving a clear mind!

 

 
2 Comments

Posted by on May 2, 2016 in Business & Success, Life

 

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5 Mistakes New Businesses Make on Instagram

This week we continue our 4-week series in which we cover the top 5 mistakes business make on the most popular social media platforms including Facebook, Twitter, Linkedin and Instagram. We invite you to subscribe and follow along each Monday for quick and valuable tips on how you can avoid making these mistakes and immediately improve your business’s social media presence. Enjoy!


5 Mistakes New Businesses Make on Instagram

Instagram is an important social media platform that some businesses mistakenly overlook. But the visual storytelling power of Instagram in today’s marketing world is undeniable! Once you create an Instagram account for your business, it is critical that you understand the platform’s basic etiquette to get the most out of the time you devote to building your brand through its use. Let’s take a look at five mistakes to avoid as a new business on Instagram.

Not establishing a unique hashtag and not using it consistently on all posts

First things first, when creating an Instagram account think about your brand and create a unique hashtag to represent you and your business.  After you have your business hashtag it is important to consistently use that tag when posting.  Don’t let one post go live without using your brands hashtag, as doing so is a missed opportunity to market your business.

Posting photos that lack quality or creativity
The last thing you want to do when posting to any social media site is to look unprofessional, so make sure the photos you choose to represent your brand are high quality and high resolution.  Equally as important as a photo’s quality is its creativity. Look for unique angels and interesting visuals that tell a story. This is your best bet that your followers, and potential customers, will stop scrolling long enough to learn more about your business. A good gallery of photos will also help to set you apart from your competitors and further enhance your brand value.

Not following other accounts related to your industry, product or service

Only posting to your account, aka the “hit and run” strategy, would be a vital mistake when using Instagram to grow your business. You need to also interact with other users and reciprocate some of the love! Search and follow other accounts that are related to your industry (it never hurts to keep your eyes on what competitors are doing) and accounts you simply find interesting. Surf relevant hashtags as a way to find people who are talking about topics related to your business. These other accounts will begin to build a network of followers in return and help you keep a pulse on emerging trends.

Ignoring comments and interactions you receive

As with any social media platform, it is important to stay up to date with your interactions on Instagram. Ignoring comments or not responding in timely manner will do nothing to help you build a following of happy customers. And for people just stumbling upon your account, a lack of feedback to your comments will make you appear inactive or disinterested. Commit to being just as present on Instagram as you are on Facebook, Twitter, etc. Check in at least daily, not only to post content but to respond to interactions as well.

Missing a call to action – how can people learn more or buy your product or service?

If you use Instagram merely to post pretty pictures, you’re missing the real value it can add to your business. Every marketing tactic needs to have a purpose and a call to action; Instagram is no exception. Utilize your profile to include a link to your website or blog. Better yet, make it a link to a specific landing page that will take a customer directly to your most popular products or services. Because links are not “live” in the comments section on Instagram, it’s a real missed opportunity to not include a link in your profile. Also, be consistent with the call to action in your posts. Tell people to click on the link in your profile to learn more or to buy. Every post should relate back to your business or brand in some way. This doesn’t mean every post needs to focus on a hard sell, but your followers should be able to get a sense of what you represent by looking at just a few of your most recent photos!

How have you broken into social media marketing on Instagram for your business or brand? Have you made any of these mistakes? Share your thoughts by commenting below!

 

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5 Mistakes New Businesses Make on Linkedin

This week we continue our 4-week series in which we cover the top 5 mistakes business make on the most popular social media platforms including Facebook, Twitter, Linkedin and Instagram. We invite you to subscribe and follow along each Monday for quick and valuable tips on how you can avoid making these mistakes and immediately improve your business’s social media presence. Enjoy!


5 Mistakes New Businesses Make on Linkedin

Linkedin is a valuable, professional networking tool for building your personal brand, which is ultimately a reflection on your business. Because your profile represents you as a person, it’s all the more important to know what mistakes to avoid so that you don’t risk putting anything but your best face forward. Take a look at these five mistakes and learn how to avoid making them with your own profile on Linkedin!

Not reaching out and actively building your network

With any social networking site, actively reaching out to build connections with other people is an important part of successfully growing the value of your network. Don’t make the mistake of creating an account only to forget to reach out to contacts you know or have an interest in getting to know. Growing your network is as simple as this: send an invitation to connect with at least one new contact a day. Another great way to engage contacts and build your personal brand is to commit to participating in group discussions a couple times a week. Simply comment or ask a question, anything to start a conversation!

Reaching out TOO far and building your network with anyone and everyone
Now that we’ve talked about the value of building your network, it’s important to keep in mind that you can take this piece of advice too far. Trying to connect with everyone and anyone that Linkedin suggests will result in a ton of “false” connections that carry no value and merely clutter your contact list. Think about your goals and purpose for your personal brand. Aim to connect with contacts that you genuinely know or that align with the vision or your brand. When you go to search your contacts, you’ll have a meaningful list of professionals that can truly be of help to you.

Leaving outdated or incomplete content on your profile

In a world where change is constant, you want to remember to also regularly update your profile information to keep it accurate and relevant.  Whether your business moves to a new location or broadens its scope of service, it’s important to reflect these changes in your personal profile and on your business page on Linkedin.

Sharing your tweets or Facebook posts on Linkedin without formatting them specifically for this audience

Sharing the same content across all your social media accounts is problematic because each platform has its own features and limitations that call for a unique message. For example, Linkedin doesn’t limit you to 140 characters like Twitter, but it’s also not the best social media site for using hashtags. If you push your Twitter posts to Linkedin, it will be obvious you didn’t take the time to customize the content. Not only will this lose impact with your audience, it will also reflect that you’re not willing to put in the minimal extra time to customize your content in an effort to engage your contacts.

Not fully utilizing the power of long-form posts

The final, and possibly the biggest mistake people continue to make on Linkedin is not fully utilizing the power of long-form posts. You don’t have to have your own blog or be a skilled writer to publish meaningful content on Linkedin. In fact, this is a great way to get started! Rather than just sharing a link to your article or blog hosted on another website, you have the opportunity to increase the visibility of your content by publishing it directly to Linkedin. Your contacts can subscribe to your posts, comment on them and share with their network– all of which are powerful ways to increase your brand value, expertise and SEO.

What strategy have you used to build your Linkedin network and profile? Have you made any of these mistakes? Share your thoughts by commenting below!

 

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5 Mistakes New Businesses Make on Twitter

This week we continue our 4-week series in which we cover the top 5 mistakes business make on the most popular social media platforms including Facebook, Twitter, Linkedin and Instagram. We invite you to subscribe and follow along each Monday for quick and valuable tips on how you can avoid making these mistakes and immediately improve your business’s social media presence. Enjoy!


5 Mistakes New Businesses Make on Twitter

5 Mistakes New Businesses Make on Twitter

No matter your business’s industry or specialty, a solid social media marketing strategy involving Twitter can produce positive and powerful outcomes. But in order to get the most out of using Twitter to build your brand, you need to know not only what to do, but also what not to do. Take a look at these 5 mistakes new businesses often make when using Twitter as part of their marketing strategy. 

Not sticking with one hashtag

Hashtags are one of the most powerful and efficient ways to share your information on Twitter; however, many businesses make the mistake of using multiple hashtags interchangeably instead of focusing their efforts on branding one.  Do your research! Choose a hashtag that isn’t already being used by another business and then use it consistently in your posts on social media and your marketing materials everywhere else. (Learn more about hashtag faux pas that should be avoided!)

Talking at their audience instead of listening and talking with them
When connecting with your audience through Twitter, you want to be sure your content comes across relatable and genuine. Don’t expect people to favorite, retweet or reply to a post if you don’t engage them. Remember the “What’s in it for me?” that people inherently want to find when reading content.  Post content that will spark a conversation rather than talking at them.  And when you do get a comment or share, be responsive! Aim to reply within the hour so that the conversation doesn’t go stale.

Letting their account sit stagnant

One of the biggest mistakes you can make on social media, especially with Twitter, is allowing your account to sit stagnant (i.e. going days or longer without posting fresh content). If you’re not interacting on a regular basis on Twitter, it sends the message that you’re not open for business or on top of your game. You wouldn’t open a new storefront and leave it sit vacant, right?  So when using your business Twitter account remember it’s a commitment to be present, reply, show interest, and interact!

Not formatting posts specifically for Twitter

What makes Twitter unique (and at times frustrating) is its limit of 140 characters per post. The intent is to encourage quick and concise sharing of information. For businesses using multiple social media platforms, this means you need to stop, think and format your posts specifically for Twitter as opposed to posting the same content you would on Facebook across every other social media site you use. Furthermore, you should be using hashtags and tagging fellow Twitter accounts, as appropriate, which is all the more reason to make your Twitter posts unique to this platform.

Being too “salesy” with Tweets

So often businesses think effective marketing is bombarding their audience with a hard sales pitch. While having a clear call to action is certainly a good thing, being too “salesy” will only turn off your customer base and cause your network to eventually tune you out completely. Instead, keep your brand top of mind and establish value by sharing helpful hints or information within your area of expertise. This will help you build both trust and a bigger following. The direct sales will result after you first put in the time to connect with your audience!

How have you navigated your small business strategy on Twitter? Have you made any of these mistakes? Share your thoughts by commenting below!

 

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