Stop Using These 9 Metrics to Measure Success

Having worked with many, many different clients over the years, I’ve had the benefit of learning how they each run their business and how they quantify success. As you might expect, this is as unique as a fingerprint. However, one thing I did find to be common among the happiest and healthiest businesses was that […]

How to Give Customers What They Need, Not What They Want

Whether you refer to them as clients, customers or accounts, your experience working with any of these groups has likely presented you with the tough decision to either give a business what they want or to give them what they really need. If you are lucky, these two areas overlap and you look like a […]

9 Quick and Effective Ways to Relieve Stress During the Workday

One area of my life which is a constant work in progress is managing stress. As an entrepreneur, wife and mother, you simply cannot avoid all the triggers that can cause you to worry or feel anxious. I will also admit that my desire to have things fit into pretty little boxes in life doesn’t […]

5 Tips for Running a Productive Business Meeting

The dreaded business meeting. So often it starts with chitchat about the weather and then spins off into random discussions where no resolutions or courses of action are identified. Inevitably the meeting runs over its allotted time and all attendees leave wondering what was accomplished. There’s no follow-up and trying to find a date for […]

The 4 Most Powerful Words You Can Ask Someone

Both in life and in business, we experience individual struggles that cause us stress, frustration, anger, embarrassment and overall contribute to one of those “really bad days.” What’s worse is that because these struggles are uniquely our own, we often feel like we are completely alone when it comes to overcoming them. Feeling the need […]

Top 10 Blog Posts on Life and Entrepreneurship in 2016

Happy New Year! Hopefully you have recovered from your holiday celebrations and have started to think about how you plan to make 2017 your best year yet. Before we completely move on from 2016, I wanted to take one final look back at some of the insight and inspiration we've shared on the Bennis Inc … Continue reading Top 10 Blog Posts on Life and Entrepreneurship in 2016

How to Professionally Fire a Client

The first Monday of each month, I dust off a favorite post from the Bennis Inc Blog archives and give you another chance to enjoy the wit and wisdom that’s been shared. Enjoy this month’s treasure – and if it inspires you – be sure to share it with family and friends! In an ideal world, we … Continue reading How to Professionally Fire a Client