37 Questions Every New Communications Grad Wants Answered

Earlier this month I had the pleasure of heading back to my Alma mater, Penn State for the spring meeting of the Alumni Society Board on which I currently service as the Outreach Chair. In addition to much "official  business," I enjoyed many authentic interactions with students, faculty, and other alums. This time around, it … Continue reading 37 Questions Every New Communications Grad Wants Answered

How to Master Customer Support for your Small Business (Contribution from Keith Coppersmith)

The following post comes to us from Keith Coppersmith, an experienced business consultant who serves small businesses and startups. How to Master Customer Support for your Small Business Did you know that 51% of customers stop doing business after just one negative experience? Research further shows that businesses lose over $62 billion every year on poor … Continue reading How to Master Customer Support for your Small Business (Contribution from Keith Coppersmith)

A No Is As Good As a Yes

The first Monday of each month, I dust off a favorite post from the Bennis Inc Blog archives and give you another chance to enjoy the wit and wisdom that’s been shared. Enjoy this month’s treasure – and if it inspires you – be sure to share it with family and friends! Think for a moment how … Continue reading A No Is As Good As a Yes

Embracing the Non-Monetary Benefits of Entrepreneurship

The first Monday of each month, I dust off a favorite post from the Bennis Inc Blog archives and give you another chance to enjoy the wit and wisdom that’s been shared. Enjoy this month’s treasure – and if it inspires you – be sure to share it with family and friends! I’ve shared my insight before … Continue reading Embracing the Non-Monetary Benefits of Entrepreneurship

20 Fun Facts About Bennis Public Relations

I love sharing insights into the business I started more than seven years ago, Bennis Public Relations. At just 23 years old, I was well aware I didn't have everything figured out. Actually I was pretty certain I knew nothing about the entrepreneurial journey I was about to embark upon, but I was certain I … Continue reading 20 Fun Facts About Bennis Public Relations

4 Tips for Taking Control of Your Monday Routine

Mondays have such a bad reputation! I wish I could say it was completely unfounded, yet I too found myself fatigued and overwhelmed by the start of the new work week. That was until I noticed that by making a small series of changes to my workday, particularly my Mondays, I was able to regain … Continue reading 4 Tips for Taking Control of Your Monday Routine

7 Tips for Productive Conference Calls

Conference calls sound like a great idea. For a lot of reasons, in-person meetings just don’t work. People’s schedules and locations can make it virtually impossible to get together face-to-face. However, conference calls are far from a perfect solution. Having participated in countless conference calls, I can confirm that just about everything that happens in … Continue reading 7 Tips for Productive Conference Calls